Human Resources Real Estate

David W. Hand

**** ******* ****

Dallas, TX *****

214-***-**** Mobile

******@*****.***

SUMMARY

Innovative professional with diverse experience. Major strengths include a

strong work ethic, people oriented, and the ability to be flexible in fast

paced and changing environments.

ACCOMPLISHMENTS

. Selected to train and educate new hires for Allegiance Telecom (now

XO Communications) and TAC Americas.

. Lead the Risk Management department in the DFW International

Airport United Way Campaign.

. Implemented a more efficient, centralized Integrated Disability

program for DFW International Airport

. Developed a centralized, efficient FMLA leave of absence process

for Bowne & Co. Inc.

. Implemented a centralized, efficient leave of absence process

for TAC Americas, Inc.

. Created an accurate, more efficient method of reporting

compliance for my assigned division at Rent-A-Center, Inc.

. Lead the Human Resources Department at Rent-A-Center in

participating in the North Texas Food Drive

EXPERIENCE

Intown Properties, Dallas, TX

October 2009 - Present, REALTOR

. Ethically and professionally represent buyers, sellers and renters

with all of their real estate needs

. Complete weekly and monthly forecast reports

. Hold office phone time when scheduled

* Handle web leads and walk ins as needed

* Market myself to the public using various venues such as

newsletters and cold calling

* Schedule and take clients on tours of properties suitable to their

needs

DFW International Airport, DFW, TX

May 2008 - March 2009, Disability Analyst

. Designed training for employees and managers related to absence

programs

. Effectively managed Short and Long Term Disability Programs

. Organized and managed all FMLA cases

* Developed new STD, LTD, and FMLA policies

* Integrated STD, LTD, and FMLA programs to promote efficiency and

lower costs

* Worked with vendors and consultants to create the optimum

disability programs for the airport

Bowne & Co., Inc., Dallas, TX

May 2007 - April 2008, Human Resources Services Center - KForce Consultant

. Constructed management and employee training for FMLA leave

. Effectively fielded the HR employee hotline to resolve a variety of

problems

. Developed and managed an FMLA leave of absence process for the

entire company

* Created a Company FMLA policy for implementation

* Designed an FMLA standard operating procedure for implementation

* Created an FMLA flowchart and desk reference

Countrywide Financial, Richardson, TX

December 2006 - April 2007, Compliance Advisor, Sr.

. Gathered and analyzed data and created reports on compliance.

. Audited and monitored reclassifications to ensure appropriate

FLSA exemptions.

. Researched changes in regulations and recommended procedures to

ensure compliance.

. Updated and maintained compliance databases.

TAC Americas (A subsidiary of Schneider Electric), Carrollton, TX

May 2005 - December 2006, Human Resources Generalist

. Conducted new employee orientation.

. Coached and counseled Managers regarding employee performance

issues.

. Conducted employee exit interviews and compiled results.

. Administered the leave of absence program for the entire company

including FMLA/STD/LTD/WC.

. Managed the on boarding of all new hires; including offer

letters, background checks, drug screens and post hire compliance

requirements.

. Prepared and submitted monthly, quarterly and annual

departmental reports; including the headcount report and EEO-1

report.

Rent-A-Center, Inc., Plano, TX

March 2004 - May 2005, Leave of Absence Administrator/Compliance Auditor

. Trained the field on how to handle employees going out on leave.

. Administered the leave of absence program for the entire company,

including FMLA/STD/LTD/WC.

. Coordinated with the appropriate insurance company regarding

employees requesting short and long term disability.

. Communicated with employees via certified letters when insurance

cancellations dates approached.

. Approved or denied employee termination requests.

. Worked with HR Directors regarding employees out on leave.

EDUCATION

Bachelor of Business Administration

Baylor University

Major: Human Resource Management

COMPUTER SKILLS

ADP/HRB Lawson Lotus Notes Peopleclick

ADP/Payroll JD Edwards Peoplesoft Kronos

Lotus Approach Ceridian Power Point CompLink

MS Excel MS Visio Goldmine Webhire

MS Word MS Outlook UltiPro Abra

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