Quality Assurance Administrative Assistant

**** ******** ****** ***** ***** 919-***-****

Raleigh, NC 27610 Fax 919-***-****

E-mail ********@**.**.***

Katrina N. Pulley

Desire a challenging position utilizing my computer and/or administrative skills &

Objective capabilities acquired through education and work experiences.

Detail-oriented, team player with positive attitude and a history of

Overview producing quality results. Strengths include ability to acquire new

skills quickly, to work with minimal supervision, adapt to a variety

of settings, follow instructions and carry out tasks in an efficient

manner.

Work experience 2006-Current Allscripts Cary, NC

Contract Administrator

Initiates contract administration, places orders against task and

delivery order contracts with quality assurance. Processes contract

modifications, fulfill payment and account receivable duties.

Processes return orders & cancellations.

2000-2006 Misys Healthcare Systems Raleigh, NC

Contract Administrator

Prepared, reviewed and submitted proposals, legal docs and

acceptance of contracts. Provides gross margin analysis for initial

proposals. Prepares return material authorizations for field

engineers. Performs significant data entry of new client orders and

new accounts. Internet research for tracking shipments. Backup

support for Contract Scheduler & Order Entry Operator. Provides

general administrative duties.

2006-2006 Labcorp of America Raleigh, NC

Specimen Technician, I (pt-evenings)

Responsible for all responsibilities of the Specimen Preparation

Assistant. Identified problems with specimen types, missing

information etc. and assigned the appropriate TIQ, and in some

cases resolves them. Demonstrated an understanding of compliance

policies related to test ordering, which required developing ability

to research test ordering information on translation tables, computer

system, and the directory of services. Met standards for production

and accuracy. Completed all required written documentation,

legibly and within the assigned timeframe.

2002-2005 Watkins Motor Lines Raleigh, NC

Billing Clerk (pt-evenings)

Reviewed and ensured accuracy of shipper’s bill of lading. Data entry

of bills of lading. Communicated with terminals in obtaining bills of

lading. Prioritized work to ensure hub and cut-off times were met &

accessed computer programs/written material to ensure DOT

compliance.

1999-2001 West Bros. Transfer Raleigh, NC

Billing Clerk (pt-evenings)

Responsible for billing. Performed several accounting functions

including analysis of financial data, keying of invoices and delivery

receipts. Processed driver fuel and mileage logs and generated

financial reports.

1999-1999 Office of Federal Public Defender Raleigh, NC

Data Analyst (temp)

Assisted with scanning and retrieving images. Verified information

entered by DE Support Specialists to ensure accuracy. Performed data

entry at a rate of 300 to 400 images per day to support federal

healthcare fraud litigations.

1996-1998 International Heritage Inc. Raleigh, NC

Computer Systems Specialist

Operated Dejawint applications, managing sales rep accounts and

payments. Created free-form queries. Ran various programs for

compensation daily. Managed voice mail system which allowed reps

to communicate country wide. Researched system problems and

generated reports for Accounting, Customer Svc. & Compliance

Departments. Promoted internally from Data Entry Operator to DE

Supervisor, to Volume Team Specialist to Computer Sys. Specialist.

1995-1996 IBM RTP, NC

Manufacturing Tech/Packer (temp-nights)

Responsibilities included logging product movement via automated

system, processing product according to assigned priorities;

conducting visual checks of equipment and working with others.

1993-1995 DHR/Div. of Medicaid Raleigh, NC

Administrative Assistant

Performed administrative duties, including typing correspondence,

filing of microfiche for entire Medicaid Unit, mailings to other state

agencies & group receptionist. Provided support to MIS Analyst.

1990-1991 Dept. of Transportation Raleigh, NC

Clerk Typist II / Student (Co-op Program)

Part-time employee & High School Student. Clerical duties included:

Typing, filing & receptionist duties. Provided assistance to Lead

Secretary & Field Trainers. Ran errands using state vehicles as

needed.

Education 1994 Wake Tech. Comm. College Raleigh, NC

Certificate (Windows Application Courses)

1991 St. Augustine’s College Raleigh, NC

Computer Science

1987-1991 W. G. Enloe High School Raleigh, NC

Diploma

Skills

Typing/65 WPM, Alpha-Numeric/12,000+ keystrokes per hour, 10

Key, Windows XP, Excel, Word, MS Exchange/Outlook, Solomon

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