Training Sales

Linda (Lin) Tracy

**** ***** **., ******, ** ****4 cell 417-***-****

Professional Experience

Mercy Health Systems, St. Louis, MO

January, 2011 - Present

Epic CredentialedTrainer - ClinDoc, Contracted for St. John's Hospital

Joplin, MO

Responsible for mastering the Epic application ClinDoc.

Provided extensive instructional training to physicians, nurses and other

clinical staff in a classroom environment.

Assisted with go-live, providing support to inpatient nurses and

physicians.

Provided post go-live at-the-elbow support to inpatient nurses,

physicians, techs.

Facilitate troubleshooting of issues arising in the training environment.

Offered contract extension.

Crowder College, Neosho, MO

August, 2009 - December 2010

Adjunct Instructor - Business Dept.

Provided education to adults in a classroom setting on the subjects of:

Advanced Database, Advanced Spreadsheets, Business Applications, College

Keyboarding, Word Processing

Responsible for preparation of class design, structure and training

materials.

College Heights Christian School, Joplin, MO

August, 2007 - August, 2009

High School Business Teacher

Responsible for preparation and design of classroom materials and

instructional plans.

Provided instruction in: Accounting, Business Principles, Economics, Intro

to MS Office, Advanced MS Office.

CFC Consulting & Training Services

June 1995 - 2007

Provided Computer Consulting, Programming, Sales, Training, Systems

Analysis, and Implementation.

Below is a sample list of projects that I personally completed.

Lozier Corporation, Joplin, MO (5/2009 - 12/2011): Designed and developed

program to track manufacturing productivity hours. On-site installation,

training and maintenance. Various other similar projects this company.

St. John's Regional Mercy Foundation, Joplin, MO (10/2006 - 2007):

Designed and developed software to manage sales of raffle tickets for

Blast From The Past annual event. On-site installation, training and

maintenance.

National Association of Health Care Professionals, Joplin, MO - 1/2005 -

6/2007: Research, analysis, design, development, installation and

maintenance of their corporate database. Develop/present training classes

and one-on-one sessions.

Christ In Youth, Joplin, MO (2001-2005): Database design and maintenance;

in-house training.

Baird, Kurtz & Dobson, Springfield, MO (2/96 - 9/97): Completed a project

that included converting all Baird, Kurtz & Dobson locations nationwide

from DOS based programs (WordPerfect, Lotus 123) to Microsoft Windows

programs (Word, Excel, Access). I was responsible for designing and

preparing all training materials, developing the classes and presenting

the training sessions to all BKD employees, on-site at each location and

developed utilities to handle all data conversion.

.

TAMKO Roofing Products, Inc., Joplin, MO

(August,86 - June, 95)

Technical Support Specialist/PC Trainer

Responsible for developing training materials both for purchased software

and in-house developed programs. Developed, organized, scheduled and

conducted training classes and one-on-one sessions at all TAMKO locations.

Provided technical support for all computer issues both in person and via

telephone to all remote locations.

Education

Missouri Southern State College, Joplin, MO

BS Computer Information Science

1991

Special Training

Epic Trainer - ClinDoc Hospital Credentialed by Mercy Health Systems

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