Customer Service Computer

Ismael E. Vazquez

[***] *** ** **

**** *.****** ** #**, Anaheim CA, 92802

*********@*****.***

OBJECTIVE

Get a position in the computer industry with major responsibilities that will effectively utilize

my communication, leadership, and organizational skills.

SKILLS PROFILE

* Confident and patience with customer service (English –Spanish).

* Hardworking, easy going, autonomous professional.

* Hungry to learn new technologies.

* Fast learner and Ability to work well under pressure in a fast paced and changing

environment.

EMPLOYMENT HISTORY

•1 2007 Present. Pc10repair

Tech support, Computer building, Small/Home Network, Public Internet Administrator,

Wireless troubleshooting, Modem configurations,Customer Service, administrative tasks,

Business Database, laptop service.

•2 2002 2007 Vicom us inc Computers

Tech support, Custom computer building, Small/Home Network, Wireless support and

Customer Service.

•3 1999 2002 PACSA Construction Co.

Computer maintenance, data entry and tech support.

EDUCATION

o 2010, Database Certificate, RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT.

o 2005 Present, Santa Ana College (DataBase Certificate 06/2011)

I have been constantly taking classes related to the computer science field to be up to

date.For example : UNIX OPERATING SYSTEM, MICROSOFT SQL SERVER,

MICROSOFT OFFICE 2007, DREAMWEAVER AND HTML, Wireless Troubleshooting,

Active Directory Administration, Server Maintenance, Internet Security.

o 2001 2005 University Autonomous of Mexico, Computer Information.

Computer Troubleshooting, Customer support, Tech support and Department software

Administrator.

o 1998 2001 Computer Tech.

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