Medical Billing Customer Service

Location:

Posted:

August 28, 2010

RACHEL POST

Westminster, CA 92683 ******.*.****@*****.***

OBJECTIVE: A position that will utilize my knowledge in International Classification of Disease 9th Revision and

Current Procedural Terminology coding as well as computerized medical billing and medical terminology.

WORK HISTORY:

Marina Medical Billing Service, Cerritos CA (April 2010-May 2010)

Externship

Verified receipt of hospital charts, matched to dictation, confirmed CPT codes, doctor number, and

insurance number were entered correctly, mailed claims, filed charts.

United Health Group Ovations, Cypress, CA (October 2007-August 2009)

Data Entry/Enrollment Associate

Updated member accounts based on information in work queues, worked on error reports, and processed

enrollment applications. In an intensive employee cut back situation, my productivity and work ethic

caused me to be retained until the very last group was laid off.

Mervyns, Cypress, CA (November 1989-October 2007)

Department Supervisor

Managed, motivated and trained associates on the standards for organization and operations.

Communicated area assignments to all associates and ensured they were completed. Opened and closed

the store on a weekly basis and stood in as store leader in the absence of managers. Maintained great

customer service and assisted with concerns that arose.

EDUCATION:

ABC Adult Education, Cerritos, CA

Medical Insurance Specialist Vocational Diploma

North Orange County Regional Occupational Program, Anaheim, CA

Certificates in Medical Coding, Medical Billing

California Polytechnic University, Pomona, CA

Bachelor of Science, Animal Science

Columbus State Community College, Columbus, OH

Associate of Applied Science, Animal Health Technology

SKILLS AND CERTIFICATIONS:

Certified Professional Coder (CPC-A) Medisoft Advanced Patient Accounting

Software

Knowledge of Current Procedural Terminology

(CPT) Keyboarding/Data Entry

Knowledge of International Classification of Microsoft Word

Disease 9th revision (ICD-9-CM) Microsoft Excel

Knowledge of Healthcare Common Procedure Microsoft PowerPoint

Coding System (HCPCS)

Medical Terminology