Manager Network

S TAC Y S H ULM AN

**** ***** **** ******• Orange Park, FL 32065

904-***-**** • **********@***.***

Objective

To obtain a position as a Network Administrator in which I can utilize my experience and education to

contribute to the success of the organization while cultivating a mutually beneficial relationship.

PROFILE

• Highly motivated, skilled Network/System Administrator offering recent certifications as Cisco

Certified Network Associate and Voice over IP, working on CCNP credentials.

• Proven ability to identify network problems, troubleshoot issues and develop effective solutions.

• Adept at blending strong decision-making abilities with outstanding organizational skills, solid

leadership attributes, and successful interpersonal relationship-building techniques.

• Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective

strategies, along with exceptional written and verbal communication skills, to any professional

environment.

• Demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines,

and working in a fast-paced technical environment.

• Skilled at performing independently or within a team to exceed all operational goals and

objectives.

• Recognized as responsible, and dependable professional, with proven ability to adapt to

changes in technology and work environment.

• Dynamic communication, administration, troubleshooting, and relationship management skills.

SUMMARY OF QUALIFICATIONS

CCNA certified Network Administrator eager to gain experience in the Cisco Network field. Has also

completed all CCNP and CCNA-Voice classes at FSCJ, including extensive hands-on lab training.

Proven ability to identify network problems, troubleshoot issues, and develop effective solutions.

Demonstrates strong ability to handle multiple projects simultaneously and meet deadlines while working

in fact-paced technical environments. Experience working independently and with teams.

CORE COMPETENCIES

Switches: 2950s, 2960s, 3550s, 3560s, 4500s

Routers: 2600s, 2800s, 3600s

Protocols: OSPF, RIP, RIPng, BGP, EIGRP

Other: IPV6, Tunneling, Call Manager, Call Manager Express, 7950s/7960 IP phones

PROFESSIONAL EXPERIENCE

Wachovia/Wells Fargo April 2011 – Present

Refresh Technician

• Travel to nationwide Wachovia/Wells Fargo locations to change out servers and swap out PCs

• Promoted to Lead Technician after 3 weeks and supervised 8 technicians on previous

assignment. Additional Lead responsibilities include:

o Ensure equipment is networked correctly

o Delegate responsibilities to other technicians

o Verify teams’ work has been completed accurately

• Rack and stack servers

• Add PCs and printers to the network

• Remove all Wachovia computers and install new images after changing bios and adding memory

• Setup branches’ Online Banking stations

• Add verifones and teller equipment to teller lines

IT Intern June 2010 – Sept 2010

Florida State College of Jacksonville

• Actively collaborate with IT Team in upgrading systems for the entire college.

• Assisted with network stabilization

• Reimaged PCs with Windows 7 and add to FSCJ network

• Resolved issues with encrypted files and software compatibly issues

Financial Specialist 2007 – 2010

Wachovia

• Assisted in troubleshooting, resolving and maintaining network issues for the branch

• Facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction

and retention

New Home Consultant 2006 – 2007

Lennar

• Successfully steered sales operations to generate high volume growth and revenue; sold over

$2M.

PROFESSIONAL EDUCATION

B.S. Business Management – University of North Carolina

Associate of Science Networking Services Technology – Florida State College Jacksonville

A+, CCNA – Certification (current)

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