Customer Service Technician
Resume:
Emmanuel J Monuma
***, **** ******* **-***** Ste-Thérèse Québec Canada
Phone number: 450-***-****/ 514-***-****
Email address: abgvyz@r.postjobfree.com
EDUCATION
****-**** **aduated as a civil engineering technician,College Montmorency, Laval
Québec Canada .
Date of graduation – Dec 1997.
COMPUTER SKILLS
Systems exploited: MS Office 2000(Word, Excel)
Computer-assisted designs: Autocad R12
Survey: Topos version 12-9
Electrinic keyboards: Lotus 1-2-3
WORK EXPERIENCE
1996 Inspecsol Environnmental Inc
Lab of civil engineering, Laval Quebec
• Concrete cylinders storage for curing.
• Break concrete cylinders to measure the strength.
• Trainee at a material analysis Lab.
1997-1998 Betonsol Laboratory (Group Qualitas), Laval Quebec Canada
• Concrete cylinders storage for curing.
• Measure the strength of concrete cylinders.
• Control of the compacting and pulverization of stones.
1998-1999 Monterval Groupe Qualitas, Laval Quebec
• Control of quality (soil, concrete, asphalt).
• Control of compacting of materials.
• Daily report of work done
Main achievements
• Terry Fox street and parking lot, Laval (Québec)
Work Supervision
• Extension of the St-Jerôme town hall (Quebec)
Quality Supervision.
• Town of Blainville, Michel Bohec street
Quality Supervision.
• Mirabel airport. Mending of the concrete deck.
Quality Supervision
• St-Jerôme (Quebec) water sanitation
bureau. International
Interceptor. La violette, Bellefeuille Meunier. Mayer
Uncrosing and Labelle interceptor: Quality Supervision
2000 Groupe Genivar, Laval Quebec
Drawing (Autocad)
Field technician: Supervise of stages of the works
Making sure they reflect the work plan
2001 to 2005 CTQP Certifications
• Earthwork I and II, ACI, Concrete field testing technician
2005 to 2007 PSI: Professional Services Industries
DOT Project: 836 extension in Miami
• Field Inspector (verification)
Task: Quality control
• make sure that the type of material
• In use and the thickness respect the specifications
• Test of compaction of the material to verify if the minimum
• Percentage required is obtained
• Check the sub base and base thickness
• Fill the density book
• Test the plasticity of the concrete, ensure that no water has
• Been added in the mix without supervision and retesting
• Calculate water- cement ratio
2008 to 2009 Condotte America
Miami, Florida
DOT project: Turnpike in West Palm Beach,Fl
Tasks: Qc Technician
Verification of the thickness and compaction of materials
Concrete: Verify that forms are well fixed
Verification of the plasticity of concrete before the placement
Verify that the height of the chute respects the specifications
Pickup cylinders for the lab
Sampling materials
Depth check (sub grade and base)
Cross slop check
DOT project: Turnpike in Miami, Fl
Tasks: Verification of the thickness and compaction of materials
Verification of the plasticity of concrete before the placement
Pickup cylinders for the lab
Sampling materials
Test the density of the material
Depth check (sub grade and base)
Cross slop check
DOT project: Palmetto Express way in Miami, Fl
Task : Qc technician
Verification of the thickness and compaction of materials
Concrete: Verify that forms are well fixed
Verification of the plasticity of concrete before the placement
The height of the chute respect the specs
Pickup cylinders for the lab
Sampling materials
Test the density of the granular
Depth check (sub grade and base)
Cross slop check
03/2010 to nowadays Comptabilite Solution: Customer service..money and food transfert to overseas.
Filling customer’s income tax
REFERENCES : Available on request.
NB: I am in Canada right now and need sponsorship .
I have recently renewed my earthwork 1
and 2 certification.
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