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Customer Service Technician

Location:
Pompano Beach, FL, 33068
Posted:
August 23, 2011

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Resume:

Emmanuel J Monuma

***, **** ******* **-***** Ste-Thérèse Québec Canada

Phone number: 450-***-****/ 514-***-****

954-***-****

Email address: ********.******@*****.***

EDUCATION

****-**** **aduated as a civil engineering technician,College Montmorency, Laval

Québec Canada .

Date of graduation – Dec 1997.

COMPUTER SKILLS

Systems exploited: MS Office 2000(Word, Excel)

Computer-assisted designs: Autocad R12

Survey: Topos version 12-9

Electrinic keyboards: Lotus 1-2-3

WORK EXPERIENCE

1996 Inspecsol Environnmental Inc

Lab of civil engineering, Laval Quebec

• Concrete cylinders storage for curing.

• Break concrete cylinders to measure the strength.

• Trainee at a material analysis Lab.

1997-1998 Betonsol Laboratory (Group Qualitas), Laval Quebec Canada

• Concrete cylinders storage for curing.

• Measure the strength of concrete cylinders.

• Control of the compacting and pulverization of stones.

1998-1999 Monterval Groupe Qualitas, Laval Quebec

• Control of quality (soil, concrete, asphalt).

• Control of compacting of materials.

• Daily report of work done

Main achievements

• Terry Fox street and parking lot, Laval (Québec)

Work Supervision

• Extension of the St-Jerôme town hall (Quebec)

Quality Supervision.

• Town of Blainville, Michel Bohec street

Quality Supervision.

• Mirabel airport. Mending of the concrete deck.

Quality Supervision

• St-Jerôme (Quebec) water sanitation

bureau. International

Interceptor. La violette, Bellefeuille Meunier. Mayer

Uncrosing and Labelle interceptor: Quality Supervision

2000 Groupe Genivar, Laval Quebec

Drawing (Autocad)

Field technician: Supervise of stages of the works

Making sure they reflect the work plan

2001 to 2005 CTQP Certifications

• Earthwork I and II, ACI, Concrete field testing technician

2005 to 2007 PSI: Professional Services Industries

DOT Project: 836 extension in Miami

• Field Inspector (verification)

Task: Quality control

• make sure that the type of material

• In use and the thickness respect the specifications

• Test of compaction of the material to verify if the minimum

• Percentage required is obtained

• Check the sub base and base thickness

• Fill the density book

• Test the plasticity of the concrete, ensure that no water has

• Been added in the mix without supervision and retesting

• Calculate water- cement ratio

2008 to 2009 Condotte America

Miami, Florida

DOT project: Turnpike in West Palm Beach,Fl

Tasks: Qc Technician

Verification of the thickness and compaction of materials

Concrete: Verify that forms are well fixed

Verification of the plasticity of concrete before the placement

Verify that the height of the chute respects the specifications

Pickup cylinders for the lab

Sampling materials

Depth check (sub grade and base)

Cross slop check

DOT project: Turnpike in Miami, Fl

Tasks: Verification of the thickness and compaction of materials

Verification of the plasticity of concrete before the placement

Pickup cylinders for the lab

Sampling materials

Test the density of the material

Depth check (sub grade and base)

Cross slop check

DOT project: Palmetto Express way in Miami, Fl

Task : Qc technician

Verification of the thickness and compaction of materials

Concrete: Verify that forms are well fixed

Verification of the plasticity of concrete before the placement

The height of the chute respect the specs

Pickup cylinders for the lab

Sampling materials

Test the density of the granular

Depth check (sub grade and base)

Cross slop check

03/2010 to nowadays Comptabilite Solution: Customer service..money and food transfert to overseas.

Filling customer’s income tax

REFERENCES : Available on request.

NB: I am in Canada right now and need sponsorship .

I have recently renewed my earthwork 1

and 2 certification.



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