High School Management
Resume:
**** **** ***** • Memphis, TN ***** • 901-***-**** • **********@***.***
WAYNE FORD
Proficient in the Adobe Creative Suite and Microsoft Office Suite.
Summary
Reliable and results-oriented employment history. Dedicated team
player with the ability to see the “broader” picture.
Education
June 2010 – Tennessee Technology Center at Memphis • Memphis, TN
June 2011 Computer Based Graphic Design
Diploma
September 2006 - Southwest Tennessee Community College • Memphis, TN
December 2008 Mid Management
Associate of Applied Science (Magna Cum Laude)
September 2004 - Southwest Tennessee Community College • Memphis, TN
May 2006 Customs Brokerage
Technical Certificate (GPA: 3.7)
September 1971 - Hamilton High School • Memphis, TN
May 1974 Social Studies
Diploma
Experience
April 1989 - Present FedEx Express
Senior International Document Agent Team Leader
Maintain 99% service level on medical shipments
•
Analyze trends and deviations to determine cause of systemic
•
problems
Proactively correct service related issues involving movement and
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customs clearance
Coordinate and expedite the flow of work according to management
•
directives
Lead freight operations team to 673 on time flight departures
•
Provide detail reporting on account activities utilizing FedEx
•
informational system and office suite software
January 1995 - Brown and Williamson Tobacco Corporation
March 2000 Marketing Merchandiser
Promoted products using features, advantages and benefits
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Verified contracts and paid promotional expenditures
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Managed all aspects of warehouse: shipping and receiving,
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inspecting and physical inventory
December 1989 - Defe nse Depot Memphis Tennessee
November 1991 Material Handler
Picked, packed and stored military equipment and supplies for
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international and domestic orders
Loaded trucks manually and using forklifts
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Managed inventory through cycle inventory count
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October 1984 - Orgill Brothers Hardware Distributor
December 1989 Shipping Supervisor
Managed all aspects of warehouse: shipping and receiving
•
inspecting and physical inventory
Operated facility in compliance with OSHA and DOT standards
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Managed team to ensure time parameters were met for daily truck
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departures
Provided written and oral reports to upper management on daily,
•
weekly and monthly activities
Order puller/stocker
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Proficient in the Adobe Creative Suite
Accomplishments •
FedEx Express Freight Operations Outstanding Leadership Award
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Orgill Brothers Supervisor of the Year
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