Customer Service Assistant
Resume:
Nicole N EHrnsberger
*** ****** ***** **** ************, NC 28546 Phone: 910-***-**** **********@*****.***
Professional Experience
Program Assistant / gse 03 – Camp Lejeune, NC 2007 to 2008
Marine Corps Community Service Children, Youth, and Teen Center (MCCS CYTP)
Key Results:
Kept ratio count of children inside/outside of center to provide appropriate supervision of children.
Planned field trips for children and made sure adequate supervision for children were provided.
Developed lesson plans for children to develop independent skills such as reading, writing, sports, etc.
Completed CPR/First Aide training
Completed World Class Customer Service Training
Completed Workforce Computer Skills Training
Program assistant /gse 02 03 – Okinawa Japan 2006 to 2007
Marine Corps Community Service – Children, Youth, and Teen Center – (MCCS CYTP Okinawa Japan
Key Results:
Completed RecTrac training (in store system)
Placed commissary orders for McTuerous when center was low on supplies
Inventoried shipment of supplies when arrived at center to ensure accurate amount ordered and received.
Made calendars and flyers using Microsoft word for upcoming events for the month
Completed necessary core modules for promotion from GSE02 GSE03
Family Readiness Program – HQBN TRk Co. 3rd mar div. Okinawa Japan 2004 to 2007
Key Volunteer Coordinator/ Key Volunteer
Key Results:
Completed required classes for Key Volunteer, and class for Key Volunteer Coordinator
Maintained phone roster of all military personnel and their families within the company
Passed information down from Commander to the families by preparing briefs or phone calls
Phone calls to families of Individual Augments (IA’s)/ unit deployed using proper protocol
Worked with company Fro and Chaplain to plan events for families and providing the families with information of
upcoming deployments, childcare assistance, classes offered through MCCS.
Provided new families with my experience of being a spouse of a deployed member and how it has affected my
children and me.
Education
American Public University (APUS/AMU)
Child and Family Development – Still Attending
Coastal Carolina Community College (CCCC)
GED – Completed 1999
References
Eric Barnes – 1-252-***-**** (Friend)
Mela Hernandez – 1-910-***-**** (coworker/friend)
Jean R. Facchini – *********@*******.**** mccs.org (Director of CYTP Okinawa)
Nicole N Ehrnsberger Resume Page 1
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