christinzin gajardo
●********@***.******.***● 347-***-****
CHRISTINZIN GAJARDO
Flushing, New York 11367
********@***.*******.***/******************@*****.***
Mobile: 347-***-****
BUSINESS INTELLIGENCE LEAD & SECURITY ARCHITECT
ARCHITECTURE, DEVELOPMENT, PROJECT MANAGEMENT &
IMPLEMENTATION
______________________________________________________________________
______Business Intelligence Systems Architecture & Design● Solution Architecture ● Project Development &
Implementation ● Data Integrity● Disaster Recovery Quality & Continuous Improvement● Process Re-
Engineering● Vendor Negotiation Skills ● Visionary● Data Strategy ● Leadership ● Information Technology
Standards, Controls & Best Practices● Resource Allocation
PROFILE & CORE VALUES
Delivering high performance on very large Enterprise Architecture, IT Infrastructure and Project Management roles
within 10 years IT experience - Overcome complex architecture challenges and make high-stakes decisions using experience-
backed judgment, strong work ethic and irreproachable integrity. Respected as a proponent of technical empowerment and
accountability. Consistent record of delivering extraordinary results in IT Infrastructure particularly Business Intelligence
MicroStrategy architecture, leading project development, and operational performance. Deep technical and project management,
architecture planning, design, re-design, installation, configuration, system implementations to business users. Savvy, driven by a
visceral “hard-wired” need to strategize, to innovate, and to prove the words “It can be done!”. Gifted with the vision,
determination, and skills needed for high-level technical strategies and leadership tactics.
Skill Overview
Technical Skill Skill Level Last Used Total Experience
MicroStrategy 9.0 Advanced Present 8 years
SQL(ODBC, DB2, Oracle,Teradata) Advanced Present 9 years
DB2 Stored Procedure Advanced 2007 2 years
Mercury Quality Center Test Tool Advanced Present 3 years
Informatica 8.6.1 Beginner Present 2 years
PROFESSIONAL EXPERIENCE
CVS Caremark May 2008 to Present
Integrated pharmacy services provider, combining a United States pharmaceutical services company with a U.S.
pharmacy chain. The company was #18 in the 2010 Fortune 500 list of the largest companies in the U.S., and is the
largest company that has operations solely in the United States with $98.729 billion revenue and 200,000 employees.
IS LEAD ARCHITECT
Primary driving force behind Business Intelligence - MicroStrategy architecture, administration, installations,
configuration, upgrades, patches, change management, performance tuning, best practices, metadata management, cluster/grid
management, cache/history management user management, and scheduling. Re-engineered business processes, redesigned
architecture plan, and instilled urgency for MicroStrategy technical discipline. Maintaining more than 6,000 business users
across different MicroStrategy platform (8.0.2, 8.1.1, 8.1.2, 9.2.0)
Technical & Management Successes (IT Systems Infrastructure)
• Championed designing, developing in and administering MicroStrategy Intelligence Server, MicroStrategy Web Server,
MicroStrategy Enterprise Manager, MicroStrategy Integrity Manager, and MicroStrategy Narrowcast Server on
Windows and Unix on more than 80 projects.
christinzin gajardo
●********@***.******.***● 347-***-****
• Engineered building secured data warehouse applications using MicroStrategy and Informatica on Terabytes sized data
warehouses for 7,000 stores
• Triggered billion- dollar annual revenue savings for capitalizing on technical growth opportunities through
development and launch of new MicroStrategy applications
• Captured reduction on daily huge user requests through the use of Command Manager Script for redesign and
optimization on more than 48,000 requests
• Spearheaded effort for bulk object migration on 80 different projects through Object Manager and Project Merge
generating ahead of SLA
• Leveraged metadata optimization, user connections to a project, database instance connections, database connection
monitor, scheduled jobs and tasks, schedule monitor, clustered Intelligence Servers and cluster monitor on Teradata and
Oracle environments for 0 downtime.
• Optimized request response in time using caching (Report caches, Element caches, Object caches) and managing
History List propelling productivity across more than 23 application developers
• Enforced data security of all relevant documents such as patches, issue logs, failover and all pertinent processes making
the documents security compliance.
• Empowered training and support to application developers as needed for proper usage of the application platform.
• Accomplished MicroStrategy platform stability at all times by providing 24 /7, 365 days per year support
Accenture – American Express June 2003 to Dec 2007
A global management consulting, technology consulting and technology outsourcing company. It is the largest
consulting firm in the world, as well as being a global player within the technology consulting industry, and itself is a
Fortune Global 500 company with $ 33.094 billion revenue and more than 225,000 employees in 120 countries.
MICROSTRATEGY PROJECT LEAD
Managed in the delivery of a full-range Business Intelligence – MicroStrategy project consulting services(Software Development
Life Cycle) - strategic project planning, analyzing, business requirements; functional design, technical design; development;
component and integration testing, functional/user acceptance testing; implementation; and production support. Engaged by
clients representing a broad-range of financial industry sectors.
Technical & Management Successes (MicroStrategy Project Lead Development)
• Rapidly promoted to lead the MicroStrategy development including planning, functional design, technical design,
testing and deployment
• Created and modified MicroStrategy Schema objects (such as Attributes, Facts, Hierarchies etc.), Public Objects (such
as Reports, Metrics, Filters, Prompts, Templates, Consolidations, Custom groups etc.) and Configuration Objects (such
as project, user,security filter etc.) using MicroStrategy desktop. The Metrics included interesting transformation,
filtered, and leveling varieties.
• Mitigated objects source tables selection to obtain the correct results from certain reports
• Participated in the design of the logical data model.
• Troubleshoot and tuned MicroStrategy reports by analyzing the MicroStrategy generated SQL to determine data issues,
incorrect fact tables, incorrect joins insufficient data and wrong results coming from database.
• Resolved defects encountered during component, assembly, integration and user acceptance test.
• Delivered excellent on MicroStrategy BI standards/best practices and architecture principles for all BIW projects and
ensured that the reporting requirements are adequately understood and documented. This includes planning,
development, implementation and maintenance processes.
• Mentored and aligned resources on determining their daily status and needs to elevate IT synergy and bolster
performance.
• Instituted organizational goals and client requirements were acquired.
DB2 Structured Procedure and Informatica:
• Participated on completing software lifecycle for extraction, transformation and loading (ETL) of data using DB2
Structured Procedure and Informatica 7.0.
christinzin gajardo
●********@***.******.***● 347-***-****
• Performed in building data warehouse applications using complex workflows, maplets, transformations with tuning
workflows and Power Center/IDQ environments
• Conceptualized, designed, coded and tested for Stored Procedure. This includes testing new / modification of Stored
Procedures, Staging and Target tables.
• Authorized platform admin functionalities including installations/configuration, upgrades, patches, change
management, performance tuning, standards/ best practices, mentoring, metadata management
• Served as SME on application diagnosing performance issues, explain plans, create strategies, and improve database
designs based on SQL execution.
Destiny Cable May 2001 to Jan 2003
A broadband service company, is envisioned to be the provider of multimedia services, bringing cutting edge
technology in multimedia right into the homes of the average.The company intend to pursue multimedia business by
building a seamless nationwide broadband network using state-of-the-art digital technology, both wired and wireless,
to serve the public's growing need for advanced information and communication service.
TECHNICAL SUPPORT ENGINEER
Served as lead on client support, project creation/development, administration, configuration, and technical issue
resolution via e-mail and phone on cable internet and application software issues for internal and external clients.
Infrastructure Support and Development:
• Provided technical leadership in new infrastructure systems software, new project and upgrade of existing
project systems internal to the company.
• Facilitated resolution and communication of cross-application/organization technical architectural issues and
decisions.
• Managed on gathering business requirements, analyze, design and develop software application. Tested and
validated application. Identified and resolved existing defects.
• Led the team on supporting, troubleshooting and monitoring as required to optimize high performance and
network/application availability for Oracle and Business Intelligence.
• Authorized team's local projects such as client demo, PC rollouts, office setup and office relocation.
EDUCATION & CREDENTIALS
AMA Computer College, Makati City, Philippines
4-Year Bachelor’s Degree in Computer Engineering, September 2000.
PROFESSIONAL AFFILIATIONS
Member, Accenture Employees and Alumni
Member, Harvard University Extension School Business Society
Member, Harvard Extension Service and Leadership
Member, HBS Women’s Association of Boston
Member, Harvard Business Review - Reader's Forum
Member, Global MIT Enterprise Forum
ADDITIONAL INFORMATION
CEO – New York Accelerate Technology (www.nyait.com)
East Coast Director – Scalar USA (www.scalarusa.com)
TECHNICAL TRAINING
(full list available upon request)
MicroStrategy 8.0● MicroStrategy Engine Essentials 9.0● MicroStrategy Advanced Data Warehousing 9.0● MicroStrategy
Architect: Advanced Project Design 9.0● MicroStrategy Administration 9.0● MicroStrategy Free-Form SQL Essentials 9.0●
christinzin gajardo
●********@***.******.***● 347-***-****
Informatica 7.0● Informatica 8.0●Business Objects● Cognos● Logical Data Modeling ●Physical Data Modeling● Data
warehouse Concepts● Logical Data Model● Data Flow Diagrams● Normalization and Physical Database Design ● Oracle
Database 10g ● Database Fundamentals● Data Governance● Data Profiling &Cleansing● Database Technologies - Data
Warehousing: Building Using and Managing● Information Technology: Data Architecture● Information Technology: Decision
Support and Expert Systems● Information Technology: Principles of MIS● Information Technology: Systems Development and
Implementation● CMMi Overview● Delivery Excellence Using The Capability Maturity Model (CMM)● ATS Defect
Prevention● ATS Defect Prevention● ATS Metrics Overview● ATS Peer Review● Citrix Enterprise Solutions
BUSINESS &LEADERSHIP TRAINING
(Accenture and Harvard University Extension full list available upon request)
PMP Project Management (semester course)● Managing Oneself● Accenture Leadership Development● Developing CEO
Within You● Branding You: Chris Colbert● CEO of Holland Mark● Dare to Ask! How to Negotiate ● Industry Insiders: A
Careers in Consulting Panel● Legal Studies(Harvard University Extension semester course)●Law and Psychology(Harvard
University Extension semester course)●Beyond Networking: Building Professional Connections● Perfectionism● Power is a
Great Motivator● Taking the Stress Out of Stressful Conversations● Understanding People● What Makes A Leader● Necessary
Art of Persuasion● Relationship Action Planning● Managing Global Workforce● The Process of Process Management● Change-
Capable Organization● Accenture Analytics● Continuous Improvement: The Key to Excellence in Business Processes● The New
Talent Equation: Managing Talent in Uncertain Times● Managing Risk in Extraordinary Times
christinzin gajardo
●********@***.******.***● 347-***-****