Maintenance Technical Support

M. Wayne Campbell

919-***-****(H) **** Epps Clark Road ***************@*****.***

919-***-****(C) Siler City, NC 27344

OBJECTIVES:

Interested in part-time or full-time direct placements in the Research Triangle or Triad areas that

relate to mainframe management.

EXPERIENCE:

06/03 - Present GlaxoSmithKline, RTP, NC Sr. Systems Programmer – Technical Support

Assisted with achievement of 99.999% availability for world-wide SAP manufacturing systems in a

parallel SYSPLEX mainframe environment.

Assisted with the installation, maintenance, and support of the z/OS operating systems and all other

software in a parallel SYSPLEX environment.

Responsible for the maintenance of the sa/zOS System Automation product in a parallel SYSPLEX

environment.

Provided research and resolution for submitted problem tickets and management inquiries.

Responsible for the installation and maintenance of the GDPS/XRC data mover product.

Responsible for the installation and maintenance of DB2 and related products in a parallel

SYSPLEX mainframe environment.

Assisted Systems DBA’s, SAP Basis Support Team, and client end users with problems in using

these products.

Assisted with the installation, maintenance, and support of the z/OS operating system and all other

software in a parallel SYSPLEX environment.

2/85 - 06/03 GlaxoSmithKline, RTP, NC Sr. Systems Programmer - Technical Support

GlaxoWellcome, RTP, NC Sr. Systems Programmer - Technical Support

Glaxo Inc., RTP, NC Sr. Systems Programmer - Technical

Support

Responsible for the installation, maintenance and support of CICS, IMS, DB2, MQSeries, CSP,

QMF, and various other supportive products.

Assisted application developers and client end users with problems in using these products.

02/70 - 12/85 Burlington Industries, Greensboro, NC,

Supervisor of On-line Systems and Systems Programmer

Supervised (3) CICS, IMS DB/DC systems programmers.

Responsible for the installation & maintenance of CICS, IMS, JES2, & various other products.

Provided systems programming support for MVS, JES2, TCAM, and an in-house on-line

system(COMPAC) .

02/69 - 01/70 US Navy, PAMILANT Fleet, Norfolk, VA, Applications Programmer

08/66 - 02/69 US Navy, US Naval Academy, Annapolis, MD, Application Programmer

Assembler Language applications programmer for Naval Academy’s supply and academics.

COBOL applications programmer for personnel tracking systems.

EDUCATION:

2003 - 2007 NetView and sa/390 software classes.

1986 - 2001 CICS Technical Conferences: Attended yearly instructional conferences

1970 - 2003 DB2, MVS, CICS, IMS, and various other software classes (regularly)

1964 - 1966 Technical Institute of Alamance, Burlington, NC: Associate of Applied Sciences

(A.A.S.) degree in Data Processing

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