KIM RICHARD
A NSELMO
CA 94960
*.*********@*****.***
QUALIFICATIONS
• Enterprise Applications Analyst with 10+ years of experience managing, developing and delivering
project documentation and product training
• Experience creating competitive advantage, cost savings, and increased operational efficiencies in a
global environment
• Strong background in SDLC methodologies including waterfall, Agile, and RUP
• Effective written and verbal communication skills
• Ability to deliver results in complex, ambiguous environments
• IT experience including financials, analysis, design, testing, implementation, training, warranty support,
and project management
• Ability to build rapport and trust quickly with clients and colleagues
EXPERIENCE
Senior Business Analyst 8/04 to 08/11
Matson Navigation, Oakland, CA
Lead Business Analyst on a custom build Transportation Management System (Q2C) to replace disparate
systems from multiple acquisitions. Implemented a successful 6 year $10 million+ build of a Java/Oracle
object oriented web-based solution that supports full truckload and less-than-truckload highway,
intermodal, finance, EDI, and reporting functions. Solution provides significantly improved automated
operational efficiencies and increased corporate profit margins.
• Led onsite JAD requirements gathering sessions; used interactive wireframes resulting in
efficient turnaround of requirement and functional specifications
• Collaborated with offshore development, third party business partners, and QA teams to
provide operational expertise to facilitate understanding
• Developed as-is/to-be process mapping, gap analysis, and developed and conducted user
acceptance testing (UAT) and system training onsite and remotely
• Championed change management with clients to ensure acceptance of new technology
• Managed the SDLC framework, supporting process improvements, and document template
creation
• Managed the Project Management Office related components of the company’s Sarbanes
Oxley (SOX) compliance and audits. Results produced no material weaknesses, substantiating a
favorable annual report statement
Manager, North America 10/03 to 8/04
CMC International, San Rafael, CA
Provided specialized auditing, survey and reporting of cargo/container maintenance and repair clients.
Conducted analysis on survey-targeted activity to validate and quantify third party results. Evaluated and
made recommendations on field and computer based processes.
Business Consultant 10/02 to 10/03
KC Richard Consulting, San Leandro, CA
Researched, analyzed and provided project management support to the CEO and executive management
for strategic projects to incorporate new technology and improve business performance. Actions resulted
in increased revenue through acquisitions.
• Developed comparative analysis and competitive benchmarking material to support strategic
business development initiative intended to improve operating income, yield and operational
excellence
Project Manager/Business Consultant 2001- 2002
Qiva Inc., San Francisco, CA
Responsible for managing international project teams for supply chain systems for major commercial
clients. Directed aggressive development effort for client custom solution that resulted in a newly branded
intermodal management system.
• Developed cost analysis, budgets, staffing plans, charter, project plans, schedules, risk mitigation
plans, and executive reporting
• Developed extensive flow charts of customer processes, created wireframes and data mapping
• Created scripting for quality assurance
• Led project activities, including off-shore development
Project Lead 1996-2001
DHL Airways, Inc., Redwood City, CA
Provided business analysis and project management for the technologies group for global document
visibility project and wireless tracking projects. Analyzed and recommended solutions for recognized
areas of weakness in technology infrastructure and operational processes. Actions resulted in operational
efficiencies and reduced costs.
Implemented technologies that supported the company’s globalization objectives, increasing
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collaboration among geographically dispersed offices
• Led development of internal and external website overhaul
EDUCATION
Management, Bachelor Business Administration
Central State University, Edmond, Oklahoma
Computer Programming, Certification
Computer Learning Center, San Francisco, California
TECHNICAL ADDENDUM
MS Office Suite, Visio, Project, Adobe Dreamweaver, Axure, Corel Paint, SnagIt, Toad, Serena
TeamTrack, SmarTrac Intermodal System, miLogistx Transportation Management System, GEMS
Equipment Management System
PROFESSIONAL DEVELOPMENT
Management Leadership Development Coach, 2008
AMA Communications courses
Project Management courses
System Analysis and Design courses
Peer Recognition Award 2007, 2009