Customer Service Sales

Location:

Posted:

August 25, 2011

Jessica R. Johnson

**** **** ****** **. ***. m* Morrow, GA 30260Email: *************@*****.***(678) 472-7832

P rofessional P rofile

Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional

problem solving abilities and a keen client needs assessment aptitude. Aggressively identify

opportunities, develop focus and provide tactical business solutions. Remarkable verbal and

written communication skills, outstanding phone etiquette, professional mannerism, 50 wpm, and

proficient in Microsoft Office (Power Point, Excel, West Law Outlook) Client Retention

Nissan South, Morrow, GA APRIL 2010-Present

Sales/ SERVICE Consultant

• Successful sales experience with ability to meet and exceed targets

• Matched clients to best financial products to make sure that their vehicular purchases are

properly protected

• Maximized profits for the dealership by expectedly structuring and restructuring finance

deals.

• Ensured maximum profitability in each transaction by up selling finance products

• Superb interpersonal and communication skills with ability to successfully close deals.

• Oversaw entire sales from prospecting to final sale

• Secured loans and non-traditional financing options for customers.

• Successfully sold new cars by providing excellent customer service.

Joseph M. Todd Attorney at Law, Jonesboro, GA January 2009-May 2009

Paralegal Intern

• Collected and analyzed data needed for legal or administrative matters.

• Prepared drafts of legal opinions and memoranda such as briefs, pleadings, appeals, motions,

contracts, and interrogatories for review, approval, and use by attorneys in support of pre-trial and

trial motions and pleadings and administrative proceedings and appeals.

• Interviewed witnesses in civil and administrative cases for pre-trial or pre-hearing declarations

• Scheduled witness appearances for legal proceedings.

• Assembled, organized and produced legal and other documents for use by attorneys

• Entered case law, statutes, regulations, articles, and other data into a computer

• Drafted correspondence for attorneys and wrote reports.

• Utilized West Law software daily.

Education Certifications

Robert Morris University, Chicago, IL2008 Notary Public (Georgia)

Associates in Applied Science ABA Approved Paralegal

~References Upon Request~