Customer Service Medical Billing

B EN ISON T. SONGCO

***** *. ******* ***. ***.#**1 Torrance, CA 90502 .

Tel# 310-***-****

***********@*****.***

OBJECT I V E:

To utilize appropriate methods and a flexible interpersonal style to help build

a cohesive team and facilitate the completion of team goals.

E D UCAT ION:

*Bachelor of Science in Education- Pamantasan Ng Makati, Philippines

(March 1994)

*MA in Business Administration and Public Speaking (earned units), SFACS,

Phils. (June 1994-October 1995)

*Medical Billing and Coding Specialist- Hacienda La Puente Adult

Education, West Covina (August 2001-February 2002)

WORK EXPER I E NCE:

Medical Records Designee, El Monte Care Center, Lower Azusa Rd, Azusa,

California (10/2001-03/2003)

*O rganizes patient medical records, which include loose notes, handwritten reports,

admission slips, laboratory reports, clinic notes, discharge summaries and any other papers.

* File, retrieve, sign out and distribute medical records, and may deliver them to the people

requesting the files.

Pharmacy Technician/Data Entry Pharmacy Support Services, Cerritos,

California (07/2003-07/2005)

*Preparing insurance claim forms

* Maintaining patient profiles

*Counting, pouring, measuring and weighing tablets and medications

*Retrieving prescription orders, being aware of the latest medicines and their

availability

*Verifies and updating patient accounts as needed, including but not limited

to account contact information

Floor Manager Skilled Nursing Pharmacy, City of Industry, California

(August 2005-March 2011)

*Lead, direct and manage inbound and/or outbound site operations to ensure

t hat the operations staff executes service agreements at, or above the

customer's standards.

*Maximize profitability through superior customer service, effective and

prompt communication and follow-up on all pending matters with the

customer.

*Maintain a clean, professional and safe working environment by inspectind

and scheduling maintenance, and ensuring that all office and warehouse

equipment is properly accounted for and in safe working condition.

*Utilize superior communications skills to motivate staff and develop

effective working relationships with peers, executives and clients.

*Address all employee performance problems promptly and directly in

accordance with company personnel policies and procedures.

*Coordinate and maintain weekly attendance and annual vacation records.

Data Entry Technician Rx Two Pharmacy, Chapman Ave. Orange (May 2011-

present)

*Processing orders, updating and maintaining patient profiles.

* Filling, counting, pouring, weighing medications.

* Updating ekit log book.

LICENSES:

*Pharmacy Technician Licensed (registration#TCH46654)

*PBET (Professional Board Examination for Teachers) (Philippines)

* Medical Billing and Coding Certified

COMPUTER SKILLS

*Rescot, Frameworks, Windows 2000, Microsoft word, Excel

REF ERENCE upon request…

Contact this candidate