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Manager Quality

Location:
77005, Canada
Posted:
August 24, 2011

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Resume:

*** ******** ******* **

Calgary, Alberta, T*A *R*

Phone Home :403-***-****

Cell 403-***-****

Email: ******@*****.**

ALEX MATHEWS

Objective: To obtain a job position as a Regulatory Compliance Engineer

HIGHLIGHTS OF QUALIFICATIONS:

1. Academic background in Electronics Engineering Technology /

Distributed Automation and Control Systems

2. Quality system implementation for Lab Accreditation (ISO 17025, CSA

Category Certification, Verizon ITL program) process, which includes

Test method development, Validation, Verification, Internal Lab Audits

and Process/Procedure writings, and over all Quality management.

3. Compliance testing experience in areas of EMC, Telecom, Safety,

Environmental, Acoustic Noise, and HALT on Telecom products.

4. Expertise in ANSI C12 watt-hour meter qualification program.

5. Knowledge in global telecom Regulatory Approval process

6. Project management skills from a Regulatory / Product Integrity

perspective.

7. Exposure in UL 60950 Electrical Safety testing, HALT/HASS tests on

Screening System chambers, EMC Immunity testing, and Vibration

testing.

8. Expertise in MS Access Data Base / Oracle XE / Oracle APEX programming

9. Expertise in IT Support and Web site designs.

WORK EXPERIENCE

National Technical Systems 5151, 47th Street NE, Calgary Alberta

September 2008 to Present QUALITY MANAGER / NEBS MANAGER /

COMPLIANCE

SPECIALIST

Ensures the quality system is implemented properly and procedures are

followed by the all test personnel at all times. QMR will have direct

access to the Director of Quality and General Manager and is responsible

for the overall quality of the services provided by NTS Calgary. The

responsibility is to ensure overall compliance to all aspects of ISO/IEC

17025.

Coordinate all aspects of NEBS Approval testing on Telecom products under

Verizon ITL program - Technical and Project related.

Implement new Test methodologies for Electric Power Meter qualifications as

per ANSI C12 specifications.

Roles include, but are not limited to the following:

. Ensure the Laboratory facilities operate in a well organized

environment, complying with ISO/IEC 17025 and that all procedures

noted in the company quality manual are adhered to.

. Conduct internal quality audits on a scheduled basis.

. Conducting quality audits of vendor/suppliers quality programs and

facilities as required.

. Generate and follow-up or corrective and preventative actions

affecting the quality system.

. Ensure all project aspects are ar handled in a timely and efficient

manner to complete NEBS compliance testing on Telecom products and

issue Compliance test reports to customers.

. Expand lab test capabilities in new areas- Telecom Network protection

wire line services, Electric Power meter qualifications.

August 2004 to Sept 2008 COMPLIANCE SPECIALIST

. Compliance testing in areas of EMI, Telecom Network protection

requirements for global markets, Power protection and Grounding,

Electrical Safety, Environmental, Acoustics etc

. Development of test methodologies for International Telecom Network

protection requirements, as part of SCC accreditation.

. Interface with customers, perform Compliance testing / Design

verification testing, and writing and reviewing of reports on IT

products in different compliance areas.

. Perform internal lab audits in different areas to maintain ISO 17025

lab quality system.

. IT support to lab computers, network and telephone system.

SANMINA-SCI 5151, 47th Street NE, Calgary Alberta

August 2000 to August 2004 PRODUCT INTEGRITY SPECIALIST

. Part of Lab Accreditation (ISO 17025), CSA Category certification

teams

. Development of test methodologies for FCC Part 68 and Industry Canada

CS03, and part of Standards Council of Canada accreditation

. Interface with customers, perform Compliance testing / Design

verification testing, and report writing on Telecom products in

different compliance areas

. Perform Internal Lab Audits under ISO 17025 Accreditation

. System setup and commissioning of Nortel CDMA Base Stations

NORTEL NETWORKS ESC, 3705 35th St. N.E., Calgary, Alberta

June 1996 to August 2000 PRODUCT INTEGRITY / REGULATORY PRIME

. Co- ordinate all aspects of a project from a regulatory / Product

integrity perspective.

. Prepare project Regulatory / PI plans, project review charts, gate

charts etc.

. Co-ordinate and support external lab Regulatory / Product Integrity

testing as and when required.

. Troubleshoot and recommend solutions on issues related to testing.

. Web page design and maintenance.

July 1994 to May 1996 TECHNICAL PROCESS PRIME (LCD LINE)

. Co-ordinate all aspects of LCD assembling process.

. Single point of contact for mechanical issues on machinery, materials

supply etc.

. Act on issues relating to product quality and involving key personnel

in resolving outstanding issues.

May 1993 to July 1994 MANUFACTURING OPERATOR (SMT)

. Responsible for overall support of the Surface Mount manufacturing

line.

. Quality assurance of the products.

NORTEL NETWORKS WIRELESS SYSTEMS, Calgary, Alberta.

Aug 1992 to May 1993 TEST TECHNOLOGIST

. Functional test on cellular Dual Mode Radio Units.

. Failure mode analysis on defective product.

NOVATEL COMMUNICATIONS LTD. Calgary, Alberta.

Oct 1989 to Aug 1992 MAINTENANCE TECHNICIAN

. On call support on machinery issues on the state of the art Chip-on-

board manufacturing line.

. Weekly / Monthly Preventive maintenance on all machinery and

equipments.

EDUCATION:

Two year DIPLOMA IN ELECTRONICS ENGINEERING TECHNOLOGY from Southern

Alberta Institute of Technology, Calgary, Alberta.

Three year BACHELOR OF COMMERCE DEGREE specialized in accounting, from

University of Kerala, S India.

ADDITIONAL COURSES:

10. Electromagnetic Compatibility Seminar - Henry Ott.

11. Designing for Usability, Flexibility and Compliance - Trace Center.

12. PLC Controls - Applications (Allen-Bradley) - SAIT

13. C++ Object Oriented programming level 1 - SAIT

14. Workshop on Electrical product Safety testing and Compliance - TUV

15. Worldwide EMC Compliance routes - CKC

16. Design for Immunity to ESD - CKC

17. CE Marking Seminar - TUV

18. Norstar PLUS Comprehensive Technical training. - Nortel

19. CM 800 Cellular Fundamentals-NovAtel

20. Measurement Uncertainty Workshop

21. Fundamentals of Grounding and Bonding

22. Fundamentals of Vibration

23. RF Communications - SAIT

REFERENCES:

Can be supplied upon request.



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