Amy Al-Tamemi
Frankfort, NY, 13340
Summary:
Experienced Customer Service Phone Representative and Receptionist returning to the workplace now that my children are in school.
Experience:
Customer Service Representative
APAC Customer Services, Inc
November 2000 - August 2004 (3 years 9 months) • Utica, New York
Provided cellular phone account information, service, and troubleshooting using a digital database. Processing payments.
Skills: Customer Care, Customer Support
Receptionist
American Home Patient
May 2000 - September 2000 (4 months) • Marcy, New York
Processed calls from customers, clients, and patients. Handled acounts and orders, issued follow-up calls and/or letters and filing. Dispatcher for deliveries.
Skills: Customer Care, Customer Support
Supervisor
Fotomat
June 1986 - July 1988 (2 years 1 months) • Monterey, California
Hiring, training, scheduling and employee evaluations. Customer care, cash handling (including accounts payable, receivable and bank deposits. Ordering, sales,
inventory and new product promotion.
Skills:
Superior Customer Service
Professional, courteous, and efficient telephone communication
Accurate and secure cash handling ability
Excellent organization and planning skills