Dianne M. Bruton
Newark, DE *****
Phone 302-***-****
Objective: To obtain an administrative/management position in which I can
fully utilize my training gained through my education as well as the
knowledge and skills gained through my previous work experience
Qualifications
• 11 years of administrative experience with Wilmington Trust
• Excellent written and oral communication skills
• Excellent analytical and decision making skills
• Notary
• Working knowledge of: Global Plus, Microsoft Office Word 2007, Excel 2007
Work Experience
2007 – Present Wilmington Trust Company, Wilmington, DE
Corporate Client Associate III
• Set-up new loan accounts
• Respond to client telephone inquiries
• Project Management
• Process internal and external reports as required
• Terminate accounts
• Transfer and wire funds to clients
• Data Entry
2004-2007 Wilmington Trust Company, Wilmington DE
CCMS Support Specialist II
• Process principal and interest payments
• Make sure ticklers are completed in a timely fashion
• Perform reconciliations for accounts and systems
• Produce internal and external reports as required
• Utilize problem solving techniques
• Perform research for account related problems
• Respond to internal and external inquiries
2001 – 2004 Wilmington Trust, Wilmington DE
Administrative Support Assistant II
• Provide administrative support to a team of 13 employees
• Answer multiple phone lines
• Monitor time cards for accuracy
• Help process incoming mail
• Process letters, memos, folder requests, and other administrative task as
requested
• Generate reports
• Data Entry
• Coordinate all aspects of travel and meeting arrangements
Education 2003-2008 Wilmington College, New Castle, DE
B.S. in Business Management
1990-1995 Delaware Technical College, Newark, DE
A.A. in Criminal Justice
References will be furnished upon request