Customer Service Quality Control
Resume:
Matthew E. Jones
Detroit, MI *****
***************@*****.***
OBJECTIVE
I am seeking a position in the area of Certified Heating and Cooling Technician, Maintenance Personal
or General labor. Utilizing my skills and experience in these areas.
EMPLOYMENT HISTORY
UPS Freight, Romulus, MI
06/2011 - Present Hi lo Driver
Loading and unloading outbound and inbound trailers.
Auto Zone, Detorit, MI
01/2010 - Present Commercial Driver
Driving commercial truck and Delivering parts to different commercial business. Also providing customer
serves to custom inside the store.
Detroit Media Partnership, detorit, MI
10/2009 - present Independent Contactor
Delivering Detroit News and Detroit Freepress to different houses
J & B Statewide, Detroit, MI
11/2010 - 12/2010 HVAC Tech
6 week intership job shadow a Heating and Cooling Tech, Performed different duties installing and trouble
shooting furnace.
Southern Fire's Restaurant, Detroit, MI
02/2008 - 09/2010 Server
Consisting of taking orders,carrying trays and serving customers.
Journey Security, Detroit, MI
03/2008 - 06/2008 Security Officer
Working at The Detroit Institution Of Art performing multiple duties. This consist of customer service,
taking gum, and making sure people are not touching any artwork.
Journey Security, Detroit, MI
11/2007 - 02/2008 Security Officer
Worked at Cobo Hall: Performed multiple duties. This consist of customer service, ten codes, and
patrolled the second and third level of the building. I checked the credentials of people and vehicles
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entering and exiting the premises. I also performed crowd control for the Red Wings games and the North
American International Auto Show.
Product Action, Warren, MI
07/2005 - 11/2007 Project Coordinator
Worked in different Chrysler plants,taking inventory, supervised staff and manager shift operation.
Inspected bad parts on automobiles, pulled and changed racks for parts, performed lot purges: consists
of specific given parts on completed cars that are stocked in the lot.
EDUCATION
Diploma
Major: General Studies
Henry Ford Academy, MI
CERTIFICATES AND LICENSES
Heating & Cooling, William D . Ford Vocational School, MI
Type 1 Refrigerant transition an Recove, MI
Type 2 Refrigerant transition an Recove, MI
CPR & First Aid, American Health And Safety Institute, MI
SKILLS AND ABILITIES
Heating & Cooling, HVAC, mircosoft word, mircosoft powerpoint, photoshop and mircosoft excel
NOTES / OTHER INFORMATION
To obtain a position in a professional environment, working in leadership, quality control, or as a positive
representative of a growing company. I would like to utilize my computer skills, communication skills, and
organizational skills. References Available Upon Request.
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Contact this candidate