Customer Service Accounts Payable

--Financial Aid Operations Assistant--

Comprehensive Research and Analysis ( General Ledger Accounting

Accounts Payable and Receivable( Financial Reporting and Projection

QUALIFICATIONS SUMMARY

Proactive and results-driven professional with broad knowledge and

experience in various aspects of accounting and financial management.

Demonstrated hands-on management style in the development and

implementation of strategic plans to ensure company growth. Highly

knowledgeable in data analysis, records research, monthly financial

reporting, accounts payable and receivable, general ledger accounting, bank

reconciliation, and audit preparation. Well-disciplined with proven ability

to manage multiple assignments efficiently under extreme pressure while

meeting tight deadlines. Detail-oriented with the capacity to multitask

effectively in fast-paced and challenging environment. Excellent

communicator capable of establishing positive rapport with clients and

staff to deliver outstanding results. Fluent in English and Mandarin

Chinese languages, with proficiency in Japanese. Proficient in organizing

filing systems and utilizing different software applications, including

QuickBooks and Microsoft Office Suite (Word, Excel, PowerPoint, and Access)

to perform accounting responsibilities.

Professional Experience

KPC Products, Inc. ( Irvine, CA

Accountant 2008-Present

. Handle monthly budget report preparation and establish budget levels for

company-wide expense accounts.

. Conduct monthly review of cash flow statements, all active balance sheet

accounts, and internal controls.

. Administer accounts receivable, accounts payable, and bank

reconciliation.

. Monitor and analyze accounting and other associated system reports to

ensure accuracy.

. Manage the compilation of payroll data in ADP to update payroll records;

oversee system for employee leave time.

. Create financial reports for the annual board meeting to present notable

changes in the company's various revenue streams.

Notable Contribution:

o Remarkably earned a 10% monthly savings for KPC products through

aggressive cost control.

o Successfully determined new 2009 tax credits and reduced the company's

tax burden by more than 5%.

o Identified excess inventory that led to annual savings of $100K by

developing and maintaining strong internal controls and accountability

procedures.

Cox Communication ( Rancho Santa Margarita, CA

Collection Specialist 2007-2008

. Delivered exemplary customer service by resolving collection issues,

processing customer refunds, and reviewing account adjustments.

. Investigated unidentified payments/audits while managing and updating

loss prevention database.

. Performed accounting duties, including but not limited to maintaining

daily record of payments received and securing client interactions in

billing system.

Merrill Lynch ( Newport Beach, CA

Financial Intern for Vice President/Senior Financial Advisor 2007

. Utilized Bloomberg databases in collecting information on companies.

. Conducted research on new investment ideas and submitted study to

financial advisor.

. Provided analysis and presentation on investment strategies.

Education

Bachelor of Arts in International Studies, Minor in Management (2007)

University of California, Irvine ( Irvine, CA

Certifications

Certificate of Achievement in Accounting

Certificate of Proficiency (Financial and Managerial Accounting, Payroll,

Computerized accounting and Income Tax)

Irvine Valley College ( Irvine, CA

Activities

Republican of Chinese Association - Officer

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