Customer Service High School

Tilah Cannon Curry

***** ***** **** ****, ***** Springs Fl, 33065

[phone] 954-***-****

[e mail] ***********@*****.***

I am a friendly, loyal and have god in my life is clearly a dedicated individual who

Objective

has an ambition to succeed in any given environment. Although I have

extensive experience in the (clerical) industry, I love to learn, and am

always up to a challenge whenever the situation provide itself the

opportunity. I get along well with others, while also working efficiently on

my own. I am seeking a position where I can develop and excel while

giving my best to an employer.

Microsoft Office Filing/Editing

• • •

Professional Skills

• Microsoft Windows Typing • Business English

•

• WordPerfect Office Procedures • Management Skills

•

XP software, access, Telephone Skills • Customer Service Skills

•

PowerPoint, Finger Printing

•

Spreadsheet, Excel

Education North Lauderdale Academy High School Diploma

FMU/ Business Management

MEC Bible College Business Management/ working towards BA

Developed ability to work in a fast paced atmosphere

•

Employment Skills

Maintained excellent customer relations and developed customer rapport

•

• Diplomatically resolved customers complaints on as needed basis

• Ability to follow instructions well and make decisions with no supervision

• Maintained all record keeping procedures without error

• Effectively developed telephone communication skills and consistently met quotas

Maintains personnel and training records.

Inputs and maintains information on COPES.

Receives and review request and notifications of personnel actions.

Serves as the primary support position to the Personnel Officer.

Makes limited interpretations of personnel policies, regulations, and standards.

Informs employees of promotion and transfer possibilities, training courses, right,

obligations, and benefits.

Fingerprints for new employees.

Perform related work as required

Employment History

03/07 present

Department of Corrections, Personnel Service Aid/ Records

07/05 03/07

First NLC Fincianl, Loan Processor

11/04 02/05

Wildcards Systems, Customer Representative

01/02 01/03

Platinum Group, Security Guard

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