Customer Service Technician
Resume:
Carrie Ellebracht
Independence,MO 64050,
Academic Background
High School Diploma from William Chrisman High School in Independence
Missouri
Licenses and Certifications
Missouri Registered Pharmacy Technician
PTCB Certified Pharmacy Technician
Relevant Qualifications
Six years experience in fast-paced retail pharmacy
Skilled in most aspects of preparation of medication and pharmacy
operation.
Accumulated knowledge of medication / pharmaceuticals.
Computer experience and strong communication skills.
Professional Background
2006 - Present date: Working as Certified Pharmacy Technician, Walgreen's
Pharmacy, Oak Grove, MO
Customer service and answering phones
Data entry, filling, and dispensing of prescriptions
Communicating with the administrative personnel, nurses and physicians.
Submitting insurance claims and addressing rejections
Maintaining inventory and ordering supplies
Checking in orders and stocking shelves
Updating patient profiles
Checking for and returning outdated/recalled medicine
Processing RPH administered vaccine paperwork
Filing important documents: paper scripts, insurance billing, record
keeping, etc.
2006: Worked as Pharmacy Technician at Osco Pharmacy, Independence MO
(Currently CVS)
Customer service and answering phones
Submitting insurance claims and addressing rejections
Updating patient profiles
Stocking Shelves
2003-2005: Worked as Teacher at Kid Safari Program with Independence MO
School District
Planned lessons and activities
Mentored and school age children
Dispensed few medications and cared for our special needs children
Maintained communication with parents
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