Customer Service Sales
Resume:
ERIN E. SIMMONS
Spring, TX 77386
*******@*********.***
EXPERIENCE
January 2010-current THE WOODLANDS COUNTRY CLUB and
CANONGATE GOLF CLUBS, Houston, TX
Buyer/Merchandiser
Purchase, order and manage inventory for four Golf Shops
Issue, manage and obtain purchase orders (PO's)
Manage sales, pricing and receiving through POS
Resolve accounts payable and accounts receivable issues
Product placement and displays for each shop
Invoice and product tracking
Working with over 25 vendors and maintaining vendor relations
Assist in development of custom and private label merchandise
Scout and research merchandise opportunities
Request for quote procedures and processing
Provide and coordinate product trials/demos monthly
Ensure first-class member service and satisfaction
May 2008-February 2010 CANONGATE GOLF CLUBS, Houston, TX
Sales Manager
PSS (Professional Selling Skills) Sales Trained
BEST (Building Effective Sales Techniques) Award Winner
Working with vendors to establish new promotions for prospective
members
Closing leads generated from integrated marketing programs
Cold calling corporations and individual prospects
Establishing referral feeder relationships with local businesses
Networking with club members and community
Develop and execute guerilla marketing strategy
Achieve enrollment and budget goals
Aug 2006-May 2008 THE CLUB AT CARLTON WOODS,
The Woodlands, TX
Assistant Golf Professional
Club ranked by Golf Connoisseur as top 100 Most Prestigious Clubs in
America
Ensure first-class member service and satisfaction
Coordinate, budget and run member and national tournaments
Provide lessons and run junior camps for members
Assist in hiring, training and managing associates and interns
Monthly writings for The Club at Carlton Woods Magazine, Bear Tracks
Assist in ordering, receiving, pricing and displaying inventory and golf
shop appearance
May 2003-February 2005 DALLAS COUNTRY CLUB, Dallas, TX
Golf Pro Shop Assistant/Retail
Member satisfaction and customer service
EDUCATION
2001- 2004 SOUTHERN METHODIST UNIVERSITY, Dallas, TX
Bachelor of Arts in Broadcast
Journalism, May, 2004
Overall GPA: 3.74, Journalism GPA 3.8
Earned 100 percent college expenses through golf scholarship
Dean's List and National Honor Roll
INTERPERSONAL SKILLS
Strong organizational and time management
Exceptional communication and extensive customer service experience
Reliable, dependable and responsible
ACTIVITIES
2004-2006 Texas Cup Team Member
2001-2004 SMU Women's Golf Team
Team Captain 2002-2004
1999-2001 University of Tennessee Women's Golf
All-Southeastern Conference ranked 2nd on team in stroke average
while team ranked 5th
2000, 2001, 2003 USGA Women's Amateur Tournament
2003 USGA Women's Amateur Public Links
1999 David Leadbetter Golf Academy, Florida
COMPUTER SKILLS
Operating Systems Windows XP, Windows NT, Windows ME, Windows 2000 and
MAC
Software/Applications Microsoft Office XP, Microsoft Office 2000,
Microsoft Office 1997, MS Word, MS Excel, MS Project, PowerPoint, Internet
Explorer, Publisher, Outlook, Outlook Express, Adobe Photoshop,Adobe
Illustrator and Quark Express, IBS/CRM, PO
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