Customer Service Manager

JENNIFIER R. SHARPER

*** **** **.

Converse, TX *8109

Home: 210-***-****

E-Mail: ****************@*****.***

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OBJECTIVE

Quick thinking and highly motivated graduate is seeking employment in

Digital Web and Graphics Design.

EDUCATION

Rasmussen College Online March 2011

Associate in Science - Digital Web and Graphics Design

SKILLS

Microsoft Office Suite

Adobe CS3 and CS4

QuickBooks

Dreamweaver

Flash

Illustrator

Photoshop

MySQL Database

PHP

HTML

Java Script

Visual Basic

PERL/CGI

7809 KPH Alphanumeric 1205.14 KPH Alpha

EXPERIENCE

Na Na's Eats and Treats, Assistant Manager 2010-2011

. Direct supervision of employees, providing staffing, training, and

scheduling.

. Responsible for bookkeeping and cash handling, including deposits.

. Process payroll and vendor payments utilizing QuickBooks.

Great Lakes Health Care, Care Taker 2004-2011

. Provide care, companionship and support to elderly and disabled

individuals by assisting with day to day living, cleaning, and

shopping.

Michaels Craft Store, Associate 2007-2008

. Perform point of sale transactions quickly and accurately.

. Aide customers by providing assistance on inquiries and purchases.

ABC Warehouse, Front Desk Receptionist 2001-2003

. Provide customer service utilizing a 10 line phone system.

. Data entry of orders into the computer database, cash out orders, bill

and invoice customer payments and orders, and file orders accurately.

Contact this candidate