Sales Manager

Strategic Sales and Business Planning ? Team Building and Leadership ?

Territory Expansion and Maintenance

Consultative Selling Approach ? Customer Needs Analysis ? Client

Relationship Building ? Market Penetration Strategies

Qualifications Summary

Competitive, confident, and self-motivated sales professional, offering

strong performance in sales, client relationship building and maintenance,

and account development, combined with outstanding interpersonal,

organizational, multitasking, and management skills. Proficient in both

Windows and Mac OS; knowledgeable in Microsoft Office Suite.

Quick and flexible in responding to changing market conditions and new

technologies in alignment with corporate goals and standards; thrive at

driving revenue to meet and exceed goals.

Possess outstanding presentation, negotiation, and communication

capabilities; multilingual, fluent in English and Arabic, conversational in

French; expert at building top-producing relationships with customers and

business partners.

Accustomed to providing first-rate client service as well as in handling

responsibilities in order to meet diverse customer needs.

Demonstrated top-level sales knowledge and team management capacities to

ensure the effectiveness and efficiency of all operations staff.

Established reputation as a hardworking sales professional with sound

product knowledge, diligence, and strong sales background.

Career Overview

Demonstrated and executed in-depth understanding of sales and marketing

techniques and strategies for building strong client base and systems that

facilitate consistent follow-up and foster customer satisfaction.

Conducted research regarding industry competition to refine and strengthen

marketing techniques.

Established and operated multiple store, which resulted to profit increase

by more than 50%.

Led and supervised a staff of 20 employees; trained and managed raises and

bonuses.

Formulated and implemented customer service initiatives that resulted to

increasing customer retention levels and customer satisfaction levels

within highly competitive markets

Identified clients' needs to ensure the delivery of quality customer

service; resolved customer complaints and attended to all inquiries in a

prompt manner.

Performed accounting duties, such as reconciliation of bank statements,

payroll, bookkeeping, and invoicing.

Ensured accurate and confidential maintenance of records and inventory of

all equipment.

Designed, developed, and implemented quarterly performance improvement plan

and presentation.

Conceptualized new techniques and methodologies in handling day-to-day

business operations, accounts, and security.

Career History

Century 21 yarrow and Associates

2011-present

Realtor

Desert Groceries, Lancaster, CA

Account Representative "seasonal" 2007-2010

Friends Deli & Food Market, Pleasantville, NJ

Part-Owner/Manager 2002-2010

Cedar Food Market #6, Pleasantville, NJ

Manager 2001-2002

Cedar Food Market, Pleasantville, NJ

Manager 1999-2001

Education

Bachelor of Science in Marketing: In Progress

University Atlantic Cape Community College, Mays Landing, NJ

Associate of Science in Marketing: 2003

University Atlantic Cape Community College, Mays Landing, NJ

Professional Training

Real Estate Certification (Expected Completion: 5/12/2011)

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