Customer Service High School
Resume:
Jawan Woods
Port Orange FL.
Email: **************@*****.***
PROFESSIONAL EXPERIENCE:
Corvest
Clearwater, Fl
Warehouse Staging
Operated forklift in a warehouse environment.
Recieved and packed orders while also entering the inventory into a computer system.
Arranged orders and supplies in destinated positions using a forklift and other machinery.
Valpak
Largo, Fl
09/07- 04/08
Warehouse worker
Operated forklift in a warehouse environment.
Sorted and packed coupon booklets for consumers.
Shipped orders to select locations throughout the St. Pete/Clearwater area.
Epiphany
Clearwater, Fl
05/07- 09/07
Quality Control agent
Monitored customer service agents to ensure quality control procedures was performed
accordingly.
Audit agents call performance
Provided feedback on each call that was monitored.
Heart Hankes
Clearwater, Fl
04/07- 05/07
Customer Service Rep
Inbound customer representative for Blue Cross and Blue Shield.
Data entry of enrolled applications into a computer system.
Performed follow-ups with sales agents if information was needed to complete
applications.
Jiffy Lube
Largo, Fl
01/05- 05/07
Courtesy/Hood Tech
Performed duties such as: washing windows, vacuum floors, and greeting customers.
Checked tire pressure on vehicles, fluids and changed oil for customers.
Worked in garage style environment.
Wendy’s
Largo, Fl
05/03- 05/05
Cashier
Worked as a cashier at the front register and drive-thru.
Opened the restuarant and also closed select evening shifts.
Worked on the grill and prepared meals for customers.
EDUCATION:
College, 2006 ITT Technical Institute, Tampa, Fl
Obtained college course hours towards my pursuit in computer technology.
High School, 2000- 2003 Largo High School, Largo, Fl
High school diploma. Graduated June 2003
SKILLS:
Internet, Microsoft Excel, Microsoft Word, Warehouse, Forklift, Type 30 wpm
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