Customer Service Office Assistant

Kendra Bolen 918-***-****

*** ***** ****** • Tahlequah, OK 74464 *******@*****.***

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Objective: Apply my diverse experience in customer relations and

the food service industry to engage people, and provide a superb

experience.

Experience:

08/10-05/11 Northeastern State University

Tahlequah, OK

Student worker for Information

Technology Services

I assisted students and staff with computer problems while working on the

help desk. I was on the student access team, which is tasked with

troubleshooting internet, student devices, and wireless connectivity.

08/08-01/09 Northeastern State University

Tahlequah, OK

Student worker for Computing and

Telecommunications

I trained on several systems used for billing and maintenance of the

institution’s phone systems.

03/08-08/08 Northeastern State University

Tahlequah, OK

Student worker for Optometry

I was involved in several projects including Continuing Education

preparations, advertising, registrations, notebook assembly, confirmation

letters, Continuing Education event closeout, and Continuing Education

billing.

01/07-03/08 Starbucks Coffee Company

Tahlequah, OK

Barista

I prepared drinks and gave patrons a good experience. I received several

commendations and “MUG” awards from my managers. The latter is given

to those who go above and beyond in customer service..

06/06-01/07 Chili’s Grill & Bar

Tahlequah, OK

Wait Staff

I was trained for the opening of the store, taking food orders, serving

beverages, and making sure my tables had an enjoyable experience.

07/03-05/04 Prodigy Foundation

Tahlequah, OK

Office Assistant

I typed reports, filed medical records, and prepared for events. I also

assisted incoming patients and helped them fill out their paperwork.

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