Customer Service Sales
Resume:
Beverly A. Pynes 334-***-****
Summary of Professional Customer & Public Relation skills;
Qualifications Management, Marketing & Sales; Knowledge of various
computer programs and office equipment
Experience 5/2011-Present Holiday Inn
Hope Hull, AL
Director of Sales & Marketing
Public Relations & Market hotel
Negotiate & maintain national key accounts;
negotiate LNR contracts
Meeting/banquet rentals; catering
Negotiate & handle SMURF accounts
Attend Chamber and CAHA events
8/2009-5/2011 Home-Towne Suites
Prattville, AL
Director of Sales & Marketing
Outside/Inside sell & market hotel
Lead, develop & implement hotel's business plan;
Maintain current customer base along with obtaining
new accounts
Negotiate contracts & Rates; Daily, weekly &
long-term
Public Relations, Marketing & Customer Service
Served as an Ambassador with the Chamber of
Commerce
10/2007-8/2009 Gannett/Prattville Progress
Prattville, AL
Account Executive
Outside/Inside business to business sales &
marketing
Maintain current customer base along with obtaining
new accounts; collections; accounting & billing on
all customer accounts
Negotiate contracts; weekly & monthly reports on
all customers
Public Relations, Customer Service & Marketing
9/2006-10/2007 Countrywide Home Loans Prattville,
AL
Home Loan Consultant/Marketing
Analyze credit & financial history
Gather documentation & information required for
loan programs
Public Relations & Marketing
2/2004-8/2006 Starlite Homes
Millbrook, AL
Director of Marketing/Sales & Production (Owner
Retired)
Outside sales and marketing; Negotiated contracts
Coordinated events & Helped oversee production
Contracts on building Materials & supplies
Public Relations & Customer Service
12/2001-2/2004 Southland
Communications Montgomery, AL
Director Of Sales & Marketing (Company Closed)
Outside business to business sales and marketing &
Customer Service
Sales of telephone/intercom systems and equipment
Grew revenue and maintained current customer base
along with obtaining new accounts as well as
collections
1/2001-12/2001 NewSouth
Communications Montgomery, AL
Account Executive - Company Relocated (Company
Closed Mtg. location)
Outside business to business sales and marketing &
Customer Service
Prospect and lead qualification
Grew revenue in network for dial tone, long
distance, data and internet
1994 -1/2001 Vialog Group
Communications Montgomery, AL
National Sales Account Manager (Company Closed
Mtg. location)
Outside/inside business to business sales and
marketing & Customer Service
Maintenance and growth of existing and new account
base consisting of seven states in the Southeastern
Region
Proposals and presentations for implementation of
accounts including client education consisting of
video, audio and web conferencing
Education David Kahn School Of Real Estate
Deborah Sawyer Real Estate Academy
Auburn University at Montgomery
John Patterson Technical College
Wetumpka Business School
Stanhope Elmore High School
Professional References & Recommendations available
upon request
Personal References
Shannon Yost
Ken Hargroves
Merrill Corp. Court Reporting
Healthcare Associates
Pamela Morton
William Arthur
MADD
ACT Communications
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