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Customer Service Manager

Location:
United States
Posted:
August 28, 2011

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Resume:

CLIFTON DEMERIN CELESTE

Al-Rayes Group of Companies

P.O.Box # 3312

Doha, State of Qatar

Mobile No.: +974-********

Email: *****************@*****.***

Objectives : To obtain a highly challenging career in a dynamic organization that

would special opportunities for future personal and intellectual

advancement.

Qualification: Excellent interpersonal skills, pro-active and self-motivated

: Knowledge in Computer Application i.e. MS Word, MS Excel

: Good command of both & written in English

: Hardworking,Flexible and persevering attitude.

Company : Al- Rayes Laundry & Dry Cleaning

P.O.BOX: 3312 DOHA, QATAR

Tel.: +974- 44604608 – Fax: +974- 44604609

E-mail: ****@************.***

Client Customer Designated:

QATAR AIRCRAFT CATERING COMPANY (QACC)

P.O.BOX: 22383 DOHA, QATAR

Tel.: +974- 44656511 – Fax: +974- 44621179

WORK EXPERIENCE:

PRESENT POSITION: UNIFORM ATTENDANT

Al-Rayes Laundry & Dry Cleaning

P.O. Box #3312

Doha, State of Qatar

March 20, 2008 – Up to Present

DUTIES and RESPONSIBILITIES:

To serve the company staff by giving their uniforms when & after their duty.

Entertain what the staffs complain regarding with their uniforms (i.e. bottons

missings, stitching, repairing & stain removing)

Reports the management & staff complain it regards the standard of pressing &

ironing of the uniforms they received day by day.

Sort the soiled uniforms of staff by separating each items (i.e. shirts, pants, cover-

all, & kitchen uniforms) while counting one by one to know the total quantity of

soiled uniforms in your shift you send in the laundry.

Check the total quantity of fresh uniforms delivered came from the laundry if

matches the total quantity you send for washed to know the balance & not

delivered items.

Check the pressing & ironing quality of uniforms you received from the

delivered.

Hanged the fresh uniforms in uniform conveyor following the conveyor number

written at the back of the uniform nicely & properly to avoid crumpled.

POSITION: MERCHANDISER

Metro Gaisano Inc.

Archbishop reyes,. ave., Mabolo, Cebu City

Philippines

May 15, 1998 – October 31, 1998

DUTIES and RESPONSIBILITIES:

To ensures the standard of service and quality of the product.

To check all the products expiration date and stocks.

Maintain the FIFO POLICY (FIRST IN – FIRST OUT)

POSITION: PRODUCTION WORKER

Monde Denmark Nissin Biscuit Corp.

Mandaue, Cebu City

Philippines

September 20, 1999 – February 14, 2000

DUTIES and RESPONSIBILITIES:

To ensure the biscuit was packed properly.

Check the total output of biscuit made on your shift.

To ensure the biscuit was sealed properly.

POSITION: PRODUCTION OPERATOR

Lear Corporation

Mepz 1, Lapu-Lapu Cebu City

Philippines

August 01, 2001 – January 15,2002

DUTIES and RESPONSIBILITIES:

To ensure the wire harness was fully wrapped

To ensure the wire harness measurement was in minimum and maximum

dimensions.

To check all the wire circuit was inserted in exact location.

POSITION: PRODUCTION WORKER

Philman Power Center Inc.

Hi-way Maguikay, Mandaue Cebu City

May 25, 2004 – October 25,2004

DUTIES and RESPONSIBILITIES:

To ensure the Patty was packing while in frozen level to avoid meltiness.

To ensure the finished product was keep in chiller room.

EDUCATIONAL ATTAINMENT:

PRIMARY LEVEL: LAPACAN SUR ELEMENTARY SCHOOL

Lapacan Sur, Inabanga Bohol

Philippines

Year 1986 – 1992

SECONDARY LEVEL: FLORENCIO UROT MEM. NAT’L HIGH SCHOOL

Mabolo, Cebu City

Philippines

Year 1992 – 1996

TERTIARY LEVEL: UNIVERSITY OF THE VISAYAS

Colon St., Cebu City

COURSE: BACHELOR OF SCIENCE IN CIVIL ENGINEERING

Year 1997 – 1998

OTHER PERSONAL DATA:

AGE : 31 years old

SEX : Male

HEIGHT : 5 feet and 6 inches

WEIGHT : 140 lbs.

DATE of BIRTH : September 06, 1978

PLACE of BIRTH : Maconacon, Isabela

CIVIL STATUS : Married

RELIGION : Roman Catholic

NATIONALITY : Filipino

LANGUAGES : English and Tagalog

CHARACTER REFERENCES:

Mr. Melchor Noneza

Laundry Manager

Al – Rayes Laundry & Dry Cleaning

Doha, State of Qatar

Mobile No.: +974 – 55822047

Mr. Seyed Gheblezadeh

Development Manager

Al – Rayes Laundry & Dry cleaning

Mobile No.: +974 – 55821998

Ms. Andolana Peirussol – Cahapay

Customer Service Assistant

Al – Rayes Laundry & Dry Cleaning

Mobile No.: +974 -33969655

Mr.Mohammed Shoaib

Qatar Aircraft Catering Company

Uniforms & Linens Department Supervisor

Mobile No.: +974 – 55900284

ACHIEVEMENT FROM PAST AND PRESENT EMPLOYER:

Recruitment Agency: Philman Power Center Inc.

Employer: Jollibee Foods Corporation

Achievement Received: Employee of the Month

Date: September 2004

Employer: Al-Rayes Laundry & dry Cleaning

Achievement Received: Best Counter Clerk

Date: May 15, 2011

I hereby certify that the above information are true and correct to the best of my

knowledge and belief.

CLIFTON D. CELESTE



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