Customer Service Medical Billing
Resume:
Ruby J Thomas
Raleigh, North Carolina 27610
***********@*****.***
Summary: Dedicated, Team Oriented, Skilled Professional seeking to obtain
a position as a Surgical Technologist. Will utilize my education and
training to further the growth and mission of an organization. Excellent
Communication and Customer Service skills. Enjoy working as part of a team,
but can work alone with very little supervision.
Education: Miller-Motte College, Cary, North Carolina (July 2011)
Surgical Technology Associate Degree
Wake Technical Community College, Raleigh, North
Carolina (May 2009)
Medical Billing & Coding I and II (CEU)
Summary of Technical Skills: The following educational skills were
attained through educational training at Miller-Motte College and Wake
Technical College
Career Development
Career Management
Medical Terminology
Microbiology
Anatomy and Physiology
Pharmacology
Medical Coding I
Medical Coding II: ICD-9
Surgical Technology
HIPAA Training
OSHA Training
Microsoft Word
Microsoft Excel
Microsoft Power Point
CPR Certification
Medical Billing
Clinical Experience: Wake med, Cary, North Carolina (January-2011 - March-
2011), Rex at Wakefield, Raleigh, North Carolina (March-2011 - Present)
Include Observation, Solo, and 1st assist in General Surgery, Orthopedic,
O/B GYN, and Ophthalmology and ENT cases.
Work History:
Community Alternatives 2009 - Present - Substance Abuse Technician I
. Assist consumers with meal preparation
. Transport consumers to Doctor's appointments
. Assist consumers with medication administration
. Document daily activity into consumers charts
. Perform weekly apartment inspection
. Demonstrated problem-solving skills in order to facilitate conflict
resolution
. Communicate effectively with team members
. Demonstrate excellent time management skills
. Earned one promotion - Lead Technician for weekend staff (2011)
. Trained new staff in the daily operations of the facility
Shufford Group Home - 2008-2009 - Para Professional
. Demonstrated effective communication in order to provide high level of
customer service
. Demonstrated schedule flexibility in order to provide full staff
coverage for the facility
. Assisted consumers with weekly group therapy
. Documented daily behavioral issues into charts
. Demonstrated the ability to interact with customers from diverse
cultures and backgrounds
. Demonstrated leadership skills by managing work schedules
. Trained new staff in the daily operations of the facility
CITY of Durham- 2005 - 2006 - 911 Telecommunications
. Demonstrated effective communication in order to provide a
consistently high level of customer service
. Utilized organizational skills effectively and accurately
. Demonstrated excellent time management skills
. Demonstrated flexibility in order to meet the needs of the facility
. Answered all calls in a timely manner and routing calls for dispatch
of Police, Fire or EMS
. Worked as an effective member of the team
. Exhibited good listening skills and critical-thinking skills to
provide successful conflict resolution
Eisai Pharmaceutical- 2001-2003 Manufacturing Technician
. Demonstrated schedule flexibility in order to provide full staff
coverage
. Demonstrated excellent communication skills
. Established routine contact with department heads in order to
effectively problem solve
. Worked as a team with associates in order to ensure the proper
functioning of machines
. Utilized time management skills effectively
. Exhibited good listening skills and critical-thinking skills
. Demonstrated the ability to interact with associates from diverse
cultures and background
Awards: Fall Quarter 2010 - Perfect Attendance, Certificate of Completion
in Surgical Technology Skills Lab Winter Quarter 2010 - Deans List, Summer
Quarter 2010 - Honors List, Perfect Attendance, Spring Quarter 2010 -
Presidents List, Exemplary Attendance, Fall Quarter,
2009 - Honors List, Exemplary Attendance, Summer Quarter 2009 - Presidents
List, Exemplary
Attendance
Contact this candidate