Manager Management
Resume:
Ethan F. Cooke
*** ****** ***., *** *********, CA 94112 *******@*******.***
SUMMARY HR MANAGEMENT - ORGANIZATION DEVELOPMENT - MBA - RECRUITING -
EXECUTIVE COACHING
GLOBAL PROGRAM & PROJECT MANAGEMENT - TRAINING - MERGERS,
ACQUISITIONS & DIVESTITURES WORKFORCE RESTRUCTURING -
COMPENSATION - PERFORMANCE MANAGEMENT - CHANGE MANAGEMENT
OBJECTIVE HR DIRECTOR OR SENIOR HR BUSINESS PARTNER IN A RESULTS-DRIVEN,
SOCIALLY RESPONSIBLE ORGANIZATION
EXPERIENCE BLUE SHIELD OF CALIFORNIA, SAN FRANCISCO, CA
2005 - PRESENT
PRIMARY ROLE HAS BEEN STRATEGIC HR BUSINESS PARTNER FOR
CFO AND 300-PERSON FINANCE ORGANIZATION, INCLUDING ORGANIZATION
DEVELOPMENT, EMPLOYEE ENGAGEMENT, TURNOVER REDUCTION, EXECUTIVE
COACHING, TALENT MANAGEMENT, SUCCESSION PLANNING AND COMPLEX
EMPLOYEE RELATIONS ISSUES.
HR/OD Principal
2011 - present
HR PRINCIPAL BUSINESS PARTNER 2007
- 2011
HR SENIOR MANAGER
2005 - 2007
. Led Finance's human capital planning for 5-year IT system
implementation. Included change impact assessment, workforce
planning, training plans, communications and change
management
. Led development of 3-year strategic plan for Actuarial
organization with executive team
. Drove Corporate Accounting re-organization, resulting in
improved business performance and reduced costs. Re-
structured department and jobs, streamlined processes and
established new performance standards
. Drove implementation of employee and manager job rotation
program, rotating 10% of population in 2 years to increase
leadership pipeline and accelerate succession readiness
. Led employee engagement planning and implementation across
Finance and Actuarial organizations, resulting in highest
employee engagement increase in the company and 40% decrease
in employee turnover
. Led development and deployment of health care business
knowledge course across Finance and HR organizations to
accelerate effectiveness of these functions. Surveyed
employees reported they were able to perform their jobs
better as a result of the course
. Created and implemented career development program for HR
organization, including framework, process, tools, training
and program metrics. Increased employee participation in
voluntary development planning from 37% to 72%
. Led HR-wide workforce planning to staff most critical
projects. Developed in-house HR competency model and
implemented resource management using PeopleSoft
eDevelopment. Won "HR Excellence Award" for high-impact
contribution
. One of two HR leaders selected to participate in nGenera
HR leadership development program
. Led team of Directors and Managers to re-engineer core
processes, tools and standards for developing multi-million-
dollar hospital contracts, including competency model and
modular "building blocks" for contracts
. Taught management courses in performance management,
situational leadership, behavioral interviewing, focal
review, compensation, development planning and goal-setting
. Designed and led multi-day management team meetings
including business reorganizations and strategic planning
sessions
. Provided VP- and Director-level 360-degree evaluations,
coaching and development planning
HEWLETT-PACKARD, PALO ALTO, CA
1998-2005
FROM 2000 - 2005, HELD POSITIONS OF INCREASING RESPONSIBILITY
AS HR BUSINESS PARTNER IN HP'S GLOBAL IT OUTSOURCING BUSINESS.
PROVIDED BROAD-BASED HR LEADERSHIP TO IT, BUSINESS
DEVELOPMENT, MARKETING, R&D AND FINANCE EXECUTIVES AND
ORGANIZATIONS. ALL ROLES INCLUDED SIGNIFICANT GLOBAL PROGRAM
MANAGEMENT.
HR Manager
2003 - 2005
SENIOR HR GENERALIST 2002 -
2003
HR GENERALIST 2000 -
2002
RECRUITER 1998 -
2000
. PROJECT MANAGED HR INITIATIVES FOR MAJOR HP BUSINESS
REORGANIZATIONS, INCLUDING 300-EMPLOYEE REASSIGNMENT AND $8-
MILLION DIVESTITURE
. Program managed key HR programs including global reward
and recognition programs, total compensation programs, job
classification, global workforce planning, performance
management/reviews, employee engagement surveys and
initiatives
. Created and co-delivered virtual leadership development
programs to global manager audiences including webinars to
highlight mega-deal best practices
. PROVIDED ONGOING COACHING TO FIVE VICE PRESIDENTS
INCLUDING 360-DEGREE EVALUATIONS, DEVELOPMENT PLANNING AND
IMPLEMENTATION
. NEGOTIATED CUSTOMIZED SEVERANCE AGREEMENTS ON BEHALF OF
EXECUTIVES, SAVING OVER $500,000
. NEGOTIATED AND CLOSED HUNDREDS OF JOB OFFERS AND RELOCATION
PACKAGES, INCLUDING HIRING 30 EMPLOYEES IN 90 DAYS FOR START-
UP BUSINESS
. RANKED AMONG TOP 30% OF PEERS ON PERFORMANCE EVALUATIONS
(TOP 15% 2000 AND 2001)
TRAINING CONSULTANT, UCSF DEPT. OF AA/EO/D, SAN FRANCISCO, CA
1995 - 1997
. CREATED AND LAUNCHED FACILITATOR TRAINING PROGRAM,
TRAINING 15 FACILITATORS IN 90 DAYS TO MEET INCREASED NEED
FOR INTERNAL DIVERSITY EDUCATION
. PLANNED, COORDINATED AND CONDUCTED EMPLOYEE TRAINING AND
EDUCATION PROGRAMS
. CREATED AND COORDINATED CAMPUS-WIDE DISABILITY EDUCATION
CAMPAIGN
INDEPENDENT CONSULTING AND TRAINING PROJECTS INCLUDE: STAFF
FACILITATOR TRAINING AT UC RIVERSIDE, GUEST LECTURING AT
CONSUMNES RIVER COLLEGE AND STRATEGIC ANALYSIS OF BANK OF
AMERICA'S BILLION-DOLLAR DAIRY LENDING PORTFOLIO.
ADMISSIONS REPRESENTATIVE, NATIONAL HOLISTIC INSTITUTE,
EMERYVILLE, CA 1992 - 1995
. RECRUITED PROSPECTIVE STUDENTS, GENERATING OVER $1.5
MILLION A YEAR, OVER 30% OF COMPANY REVENUES
. Consistently achieved highest recruiting and sales results
in metrics-driven organization
. EARNED FOUR PROMOTIONS IN TWO YEARS, A DEPARTMENT RECORD
EDUCATION MBA, UNIVERSITY OF CALIFORNIA, DAVIS, CA
CONCENTRATIONS: ORGANIZATIONAL BEHAVIOR AND MARKETING. ELECTED
POSITIONS: GSM FIRST-YEAR STUDENT REPRESENTATIVE AND V.P. OF
COMMUNICATIONS. SEMESTER ABROAD IN ROTTERDAM.
BA, VASSAR COLLEGE, POUGHKEEPSIE, NY
GRADUATED PHI BETA KAPPA WITH HONORS. MAJOR: ENGLISH. MINORS:
ECONOMICS AND HISPANIC STUDIES. SEMESTER ABROAD IN MADRID.
LANGUAGES ENGLISH, WITH ADVANCED SPANISH SKILLS IN LISTENING, SPEAKING,
READING AND WRITING
SOFTWARE MS OFFICE SUITE, ACCESS, PEOPLESOFT, WEB-BASED TOOLS FOR HR
ANALYTICS AND TRANSACTIONS
INTERESTS/ FOUNDING ADVISORY BOARD MEMBER, SAN FRANCISCO CRISIS CARE; YMCA
BUILDING FUTURES MENTOR;
VOLUNTEER WICS COMMUNICATION SKILLS TRAINER; BLOOD DRIVE COORDINATOR;
BACKCOUNTRY HIKING, PLAYING
GUITAR, VOLLEYBALL, TRAVEL, PHOTOGRAPHY AND LIVE MUSIC
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