Manager Software

Patrick Adam Dicks

**** ****** ***** *********, ***** Carolina 29853

**********@*****.*** 803-***-****

HIGHLIGHTS OF QUALIFICATIONS

. Over 10 years experience in computer programming, networking, testing

software, and hardware analysis.

. Over 15 years of professional experience dealing with the public.

. Self-motivated and confident in making independent decisions.

. Very well organized and able to meet deadlines.

. 100 % proven skills in problem solving.

RELEVANT EXPEERIENCE

IT System Administrator

. Ability to accurately and professionally document system components,

changes, and configurations.

. 100 % Strong verbal and written communication skills.

. Troubleshooting desktops.

. Unix/Linux.

. Citrix.

. Microsoft Windows Server 2003.

. Security Devices (endpoint security, anti-virus, etc).

. Wrote over 10 Programs in Java, SQL, and HTML in college.

. Wrote 7 SAP AG reports using over 100 ALV Grids to generate data

output.

. Used testing tools to ensure technical programs ran efficiently and

effectively.

Software, Network, Hardware

. 100 % Excellent oral and written communications.

. Transferred data via hard drive on Savannah River Site Network from

old computers to new computers. Installed and downloaded required

software programs for the Operation Department.

. Set up over 100 computers and laptops on the SRS Network, and

monitored network status.

. Configured computers and laptops with the necessary software

requirements (patches, operating systems, and passwords).

. Managed network to assure estimates, body shop parts, and materials

were priced correctly.

. Setup over 25 various printers on network.

EMPLOYMENT HISTORY

2010-present SAP AG Programmer/Analyst, Rural Sourcing Inc,

Augusta, Georgia

2010-2010 IT Technician, Carolina Computers, Aiken, South

Carolina

2009-2010 Tire Technician, Wal-Mart (part time during college)

Aiken, South

Carolina

2002-2009 Assistant Manager and Software Analysis at Alan's

Paint & Body

Blackville, SC

EDUCATION AND TRAINING

Master in Business Administration (Information Systems Management) Dec

2012

Webster University, Augusta, GA

Bachelors of Science in Computer Science and Mathematics May 2010

South Carolina State University, Orangeburg, SC

SAP Training -Jonesboro, AR, January, 2011, March 2011

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