JERIL C. JOHNSON
**** *. ****** ********, ** **601
Objective
Employment with a stable organization, which offers an opportunity for the utilization of my knowledge and skills and prospects for advancement.
Experience
Brew Honda, Longview TX
April 2011 - September 2012
Sales Associate
Market automobiles in a manner that ensures increased sales and revenue generation
Greet customers courteously and proactively determine the requirements of the buyer
Product presentation along with demonstration
Blue Cross Blue Shield, Marshall TX
March 2010 - February 2011
Insurance Advocate
Working with various lines of business such as medicare, wellness, and disease management
Research and response to telephone and written inquiries in a prompt,accurate and objective manner
Processing claims requiring investigation, phone calls, accessing resource materials and several support files; screening and editing claims data for accuracy; and processing for adjudication
Reliable Life Insurance, Longview, TX
October 2006 - January 2010
Insurance Agent
Collection of premiums from policyholders, based on a pre-arranged schedule
Responding promptly to policyholder service request
Conducting interviews, recommending products and closing sales
Record keeping and accounting for money collected and processing paperwork
Sitel Technology Services, Longview,TX
October 2001 - September 2006
Team Manager
Provide leadership to customer relationship managers
Ensure production objectives and performance standards are met
Provide information and resolve customer needs according to customer client service expectations
Handle non-routine situations that may require adaptation of response or extensive research to resolve
P C Cellular, Dallas, TX
July 1993 - September 2001
Sales Manager
Develop and maintain selling strategies for retailer of Southwestern Bell
Maintain goal projections and assist sales force in reaching company quotas
Provide detailed reports to senior management and maintain budget for company expenses and profits
Education
Longview Senior High, Longview, TX
1984-1988
Diploma
phone: 903-***-**** mobile: 903-***-****