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Customer Service Data Entry

Location:
Cleveland, OH
Posted:
January 03, 2013

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Resume:

vickey sanders

**** **** ***** *********, **** **120

PHONE 216-***-****

******.*******@*****.***

OBJECTIVE

TO OBTAIN A CHALLENGING POSITION IN AN ENVIRONMENT

WITH THE OPPORTUNITY OF ADVANCEMENT AND THE ABILITY

TO GROW AND DEVELOP.

SUMMARY OF QUALIFICATIONS

STRONG COMMUNICATION SKILLS, CUSTOMER SERVICE, AND

THE ABILITY TO WORK WELL WITH OTHERS. ABILITY TO

TYPE 50 WPM, DATA ENTRY SKILLS. KNOWLEDGE OF

MICROSOFT WORD, EXCEL AND ACCESS.

.

Education

08/1976 Dyke College

06/1976 John F. Kennedy High School Cleveland, Ohio

Diploma

Professional experience

1978-2009 AT&T CLEVELAND, OHIO 30 YEARS

Staff Associate III

Data entry operation in LSS, ACIS, and ARIES

Database systems

Customer service through answering calls for

customer complaints and assigning associates for

each case.

Typing Yellow pages ads in the phone book

correcting errors and proof reading.

Able to determine and enter directory plus jobs to

schedule in the data center.

Able to communicate and coordinate directory

related work with other operating company

coordinators, company personnel, and Service

Representatives from other business units

2011-2011 CUYAHOGA COUNTY BOARD OF ELECTIONS

Data Entry

Separate ballots,

Answering calls from voters

2012-2012 CUYAHOGA COUNTY BOARD OF ELECTIONS

Data Entry

Answering calls from the voters

Separating ballots

Labeling voters ballot

Opening mail and sorting mail

References

Robert Zaremsky 2925 Euclid Avenue 216-***-****

Angie Allen 26678 Sandy Hill Dr 216

849-2783

Erin Flanagan

216-***-****



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