Post Job Free

Resume

Sign in

Customer Service System

Location:
Yulee, FL
Posted:
January 03, 2013

Contact this candidate

Resume:

Community Coffee Company LLC Tallahassee, FL

Location Assistant: 06/2009 - 05/2012

Supervisors: John Fassbender 251-***-****

Derrick Stephens: 850-***-****

Reason for Leaving: Laid Off, Job Eliminated

Duties:

. Ordered all office products

. Responsible for operation and maintenance of all office equipment

. Answered 5 line phone system

. Customer Service

. Updated daily all hourly employees' work time into Kronos

. Verified time for payroll department

. Dispatched and paged service calls to Route Drivers and/or Service

Techs

. Assist all departments within the branch, including Service Dept.,

Sale Dept., and Grocery Dept.

. Created and maintained customer files

. Created customer billing into SAP system

. Placed equipment on and removed from customer accounts

. Used MSOffice extensively (Word, Excel, Power Point)

DS Waters of America, Inc. Austin, TX

Branch Coordinator: 08/2001 - 03/2008

800-***-****

Reason for Leaving: Laid Off, Job Eliminated

Duties:

. Ordered all office products

. Responsible for operation and maintenance of all office equipment

. Ordered all inventory for branch from production and outside vendors

. Created purchase orders for all vendor payments

. Daily updated all employee time

. Verified and approved employee time for payroll department

. Prepared bank deposit

. Pulled daily cash deposit reports

. Made bank deposit weekly

. Ordered all equipment from production plant to replenish inventory

. Answered 6 line phone system

. Customer service

. Verified inventory and entered into Oracle

. Used MSOffice extensively (Word, Excel, Power Point)

. Used Kronos payroll system

. Used Oracle system

Airborne Express Jacksonville, FL

Sr. Field Service Agent: 11/1991 - 07/2000

Reason for Leaving: Company went out of business

Duties:

. Supervised the arrival and departure of all aircraft that carried

freight for the two Jacksonville offices, as well as Gainesville,

Ocala, and Tallahassee

. Remaining freight had to be scheduled and arranged on DC-9 for

departure to Tampa

. Made sure all freight went to correct trucks and/or planes

. Made sure all hazardous materials were separated for flight

. Obtained HAZMAT Certification

. Answered 4 line phone system

. Customer Service

. Researched all undeliverable packages

. Dispatched pickups to all drivers



Contact this candidate