Customer Service Data Entry

Location:

Posted:

January 03, 2013

ISABEL BARTIE

CARSON, CA. ****5

E-mail: ************@*****.***

OBJECTIVE: To obtain a challenging position to make the best use of my skills and experience.

SKILLS: Excellent customer service and interpersonal skills, Self starter, Organized, Detail oriented, Typing 50

WPM, 10-key by touch, Microsoft office & Excel, Bilingual in Spanish and English

EXPERIENCE:

Patient Account Rep/Insurance Account Rep/Financial Assistance, Cymetrix

Gardena, CA 04/2007-Present

Assisting patients in all requested tasks such as setting up payment plans, taking credit card payments over the phone,

verification and insurance status, data entry, collections, correspondence, account research, in and out calls and

problem solving, screening of patients in order to qualify for financial assistance, researched and responded to all

attorneys, patient inquires received by telephone and mail, updated patient demographic information and initiated

account adjustments.

Accounts Payable, Cornerstone Acceptance Corp.

Carson, CA 04/2005-03/2007

Daily cash drawer, inputting and receiving payments, balancing drawer, verified insurance and references, collections,

title releases, mail pick up, bank drop, data entry, check credit reports answer phones, filing, welcome calls and letter,

sending privacy acts notices, some funding experience.

Dental Front Office, Carson Dental

Carson, CA 02/2004-03/2005

Research and post payments, verified eligibility and history, checking patients in and out, appointment scheduling, data

entry, interpreting, answering phones, taking messages, typing, filing, faxing, collections and some billing.

Patient Account Rep/Receptionist, NCO

Torrance, CA 08/1999-02/2003

Collections, correspondence, Insurance status and verification, in and out calls, data entry, faxing, research accounts

and problem solving, managed back office switchboard.

Assistant, Victory Outreach

Carson, CA 06/1997-09/2009

Lead meetings, instructor, mentor, coordinator, answering telephones, appointment scheduling, file management,

typing, faxing, finance reports, party planner, supervised adults, youth & children, fundraisers, interpreting, travel

driver, run errands.

EDUCATION:

Office Administration, Harbor College 11/1996-11/1997

Medical Insurance billing and Claims Administration, Harbor College 02/2005-07/2005

REFERENCES:

Available upon request