Manager Training
Resume:
TRACY L. PEARSON
**** ****** **., ******, ** ****1
218-***-**** (Home)
218-***-**** (Cell)
Email:***************@*****.***
Job Objective To obtain a position in HealthCare Information Systems.
Qualifications
* Works in collaboration with leadership and employees to achieve common
goals.
* Enhances current state processes through process excellence
initiatives.
* Effective problem solving and research skills.
* Effective interpersonal, communication and leadership skills
Professional Experience and Skills
Clinical Applications Analyst II - Essentia Health-St. Mary's/Duluth Clinic
(2005-2009, 2010- present)
* Inpatient Orders/Order transmittal team member.
o Involved with the Design, Build, Validation and Implementation
of Epic Inpatient at four Essentia Health Hospitals.
o Worked with Physician Champion to convert paper Order Sets to
Electronic Ordersets.
o Order Transmittal primary owner for Essentia Health. Work with
super-users, team members and ancillary applications to design,
build and troubleshoot order routing rules.
o DataCourier Master File Owner for procedure and procedure
related masterfiles.
* Implemented MyHealth (MyChart) a Patient web portal for SMDC's
Ambulatory EHR.
o Worked with Leadership teams to determine web-portal content.
o Designed tools in the EHR to facilitate provider-patient
communication through the web portal.
o Developed training materials for providers and conducted end-
user training classes for Duluth Clinic Locations.
* Implementation and Support of EpicCare Electronic Health Record (EHR)
at Duluth Clinic Locations.
o Worked with clinic management to design and implement electronic
workflows at each location.
o Worked with advanced practice providers, RNs and clinical
assistants to design electronic decision support tools.
o Organized co-workers and outside consultants for on-site
training and support of new users.
o Provide effective technical support via telephone, email and
face-to-face communications.
Academic EHR Educator/Coordinator - Center for HealthCare Innovation (2009-
2010)
* Educate new subscriber Faculty on the use of the Cerner Academic
Electronic Health Record (EHR) by conducting a comprehensive two-day
training program.
* Work with faculty to develop tools that can be used in curriculum to
enhance student knowledge of EHR concepts.
* Provide end-user support to faculty and students.
* Educate potential subscribers on the Academic EHR through Webinar and
Conference presentations.
Pathology Specimen and Report Processor - St. Luke's Hospital (2003-
2005)(2001-2002)
* Assisted clients and medical staff by interpreting and giving test
results.
* Provided phlebotomists with appropriate procedures for sample
collection.
* Researched reference laboratories for esoteric testing capability.
* Assisted pathologist with gross anatomic dissection, kidney biopsies
and frozen section procedures.
Account Manager - Laboratory Corporation of America (2002-2003)
* Developed and maintained relationships with existing MN LabCorp
customers
* Provided technical guidance and information for new laboratory
tests.
* Provided training on the use of the electronic LabCorp order
entry system and processing of specimens for pick up.
* Provided troubleshooting and resolution for inadequate test
results, turn around times, sample collection, billing
inquiries, etc.
* Coordinated continuing education conferences for medical
professionals.
Technical Correspondent - R&D Systems (2000-2001)/ Gentra Systems (2001-
2002)
* Provided customers with technical support on laboratory product lines
via telephone and email communications.
* Assisted research and development with the testing of new product
lines.
* Wrote and edited technical reports on laboratory findings.
* Attended tradeshows to educate customers and existing customers on
product lines.
Education
Bachelor of Science Major: Biology; Minor: Chemistry
University of Minnesota-Duluth, May 1999
Clinical Informatics Graduate Certificate
College of St. Scholastica, September 2005
EpicCare Certifications
o Ambulatory - Certified 2005 (NVT 2010)
o MyChart - Certified 2007 (NVT 2010)
o Orders - Certified 2008 (NVT 2010)
o Order Transmittal - Certified 2008 (NVT 2010)
Contact this candidate