Human Resources Management

B RIDGETT MOORE

**** * *** *** **** Long Beach, CA 90808 310-***-**** *********@*****.***

H U M A N R E S O U R C E S G E N E R A L I S T

Pursuing Certification as a Professional Human Resources (PHR).

Extensive background in HR generalist affairs, including experience in employee recruitment and

retention, staff development, mediation, conflict resolution, benefits and compensation, HR records

management, HR policies development and legal compliance.

Demonstrated success in negotiating win win compromises, developing teambuilding programs,

and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

Employment Law Staff Recruitment & Retention Training & Development

FMLA/ADA/EEO/HIPPA/OS Employee Relations Performance Management

HA Alternative Dispute Resolution (ADR) Organizational Development

Mediation & Advocacy Benefits Administration HR Policies & Procedures

HRIS Technologies Orientation Analytical & Conflict

Facilitator ADP Resolution

HRIS PeopleSoft

Professional Experience

BJ Property Management Long Beach, CA

HR Generalist, 03/2009 – 05/2011

Worked with senior management to create HR policies and procedures; recruit employees; create group

benefits databases; and develop orientation, training and incentive programs. Manage leave of absence

programs and personnel records; administer benefits enrollment and programs; administer HR budget;

and handle HR generalist workplace issues.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures,

benefits packages, incentives and new employee orientation.

Brought workers’ compensation program into full compliance. Instituted preferred providers list and

trained managers and associates on procedures to follow in case of injury.

Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company

did not pay for benefits for which employees were ineligible.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA

policy and benefits information.

Introduced company’s first formal performance review program, creating a flexible and well received

tool.

Revised job descriptions across all levels and categories. Interviewed employees to construct an accurate

picture of the duties and skills required for each position.

BRIDGETT MOORE

Phone: 310-***-**** Page 2

Co developed company’s first ever standardized disciplinary procedures and tracking system that

insulated company from legal risk and ensured consistent and fair discipline processes.

Professional Experience (continued)

Boeing Company Integrated Defense Systems(IDS) Long Beach, CA

HR Administrator, 12/2004 – 03/2009 HR Clerk, 08/1988 – 12/2004

Promoted to fulfill a broad range of HR functions including recruiting; training employees; administering

benefits; disciplinary action procedure. Verified attendance; wage computation and pay adjustments to

detect and reconcile payroll discrepancies. Provided information to managers on payroll provisions. Co

chaired annual flex enrollment meetings, resolved conflicts between employees and insurance carriers,

coordinated health fairs to promote employee wellness.

Developed constructive interpersonal working relationships with internal and external customers.

Key Results:

Trained members of the management team on interviewing techniques and best practices, conducting

workshops and one on one coaching sessions that contributed to sound hiring decisions.

Devised creative and cost effective incentive and morale boosting programs (including special events and

a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new hire orientation program to include HR information and company resources.

Saved company thousands of dollars every month by reducing redundant ordering of supplies.

Handled complaints confidentially and effectively, in person, by telephone and by written inquiry.

Facilitated health fairs to give employees an opportunity to meet with representative from providers to

gather information about their benefits coverage.

Responsible for updating the workforce analysis daily to ensure the organization was in compliance with

EEO.

Education & Certifications

University of Phoenix Culver City, CA

Bachelor of Science (BS) in Management with concentration in Human Resources, 2010

CAL STATE DOMINGUEZ HILLS UNIVERSITY – Carson, CA

Advanced Human Resources Management Certificate, 2010

Human Resources Management Certificate

Mediation Training Institute International, Los Angeles, CA

Certified Trainer/Mediator Workplace Conflict, 2011

HR Designations:

PHR CA (Professional in Human Resources with CA state specific certification), Pursuing

Certified Mediator

COMPUTER SKILLS

MS WORD, Excel, PowerPoint, PeopleSoft, HRIS, Oracle, Outlook, WebEx

Of Note

Professional Development:

BRIDGETT MOORE

Phone: 310-***-**** Page 3

Complete ongoing training in the areas of conciliation, mediation and facilitation, employee and

labor relations, leaves of absence, recruiting, compensation and benefits, workers’ compensation and

workplace safety/security.

Affiliations:

Society for Human Resource Management (SHRM)

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