Manager Case

Tonia M. Copeland

****C Brixton Court Sterling, VA 20164 757-***-****

********@*****.***

Objective: To increase knowledge and experience within the juvenile justice

system in an effort to promote reform that will increase rehabilitation and

reformation and decrease the number of juveniles that transfer to the

criminal justice system.

Functional Work Achievements:

. Comprehensive knowledge of the juvenile justice system through

interagency contact with probation officers and lawyers, frequent court

attendance for adjudicated youth, completion of court documents, and

working knowledge of laws governing the juvenile justice system.

. Eleven years of experience developing therapeutic relationships with

clients within the foster care and juvenile justice systems as well as

residential and home based services utilizing strength based

interventions to increase and improve coping skills.

. Completed comprehensive psychosocial assessments for adolescents and

adults involved in the court system to document historical information in

order to assess needs and make recommendations to judges in regard to

sentencing.

. Coordinated and facilitated intra-agency and inter-agency treatment

teams, individualized service plan meetings, and quarterly update

meetings to better meet the therapeutic needs of clients and support the

services offered by the organization.

. Marketed residential program by visiting county agencies in order to

promote program services and obtaining feedback regarding services that

would benefit their clientele.

. ASSISTED DIRECTOR OF ADMISSIONS WITH REVIEWING FILES, INTERVIEWING

POTENTIAL CLIENTS, FACILITATED INTAKE PROCESS, AND ACCLIMATED NEW CLIENTS

TO THE RESIDENTIAL PROGRAM.

. DEVELOPED AN INTERNAL CASE AUDIT SYSTEM TO ENSURE FILES WERE ORGANIZED,

CONSISTENT, AND IN COMPLIANCE WITH STATE REGULATIONS.

. WORKED WITH CLIENTS TO DEVELOP GOALS, OBJECTIVES, AND STRATEGIES FOR

PERSONAL DEVELOPMENT AND GUIDED THEM IN ACHIEVING IN THEIR GOALS,

EVIDENCED BY THE SUCCESSFUL TRANSITION TO INDEPENDENT LIVING, FOSTER

HOMES, OR RETURN HOME.

. Carefully and thoroughly documented client progress in a timely manner to

promote professional collaboration as a means to meeting client's needs.

. Ability to research and connect clients to community resources in order

to enhance their growth.

PROFESSIONAL EXPERIENCE

06/2010 - Present Relief Counselor Foundations

FAIRFAX, VA

09/ 2010 - 05/2011 GRADUATE INTERN OFFICE OF COMPREHENSIVE

SERVICES

FAIRFAX, VA

08/2009 - 05/2010 GRADUATE INTERN OFFICE OF THE PUBLIC

DEFENDER

ROCKVILLE, MD

12/2008 - 03/2010 COMMUNITY BASED COUNSELOR NATIONAL COUNSELING

GROUP

MANASSAS, VA

07/2007 - 12/2008 ASST. DIRECTOR OF ADMISSIONS YOUTH FOR TOMORROW

RECRUITER BRISTOW, VA

CASE MANAGER (09/2002 - 12-2004)

08/2006 - 06/2007 CASE WORKER I FIRST HOME CARE

PORTSMOUTH, VA

04/2005 - 10/2005 RESIDENTIAL COUNSELOR HAMPTON ROADS YOUTH

CENTER

SUFFOLK, VA

08/2000 - 09/2002 RESIDENTIAL COUNSELOR RESIDENTIAL YOUTH

SERVICES

Case Manager (06/2002 - 09/2002) Alexandria, VA

EDUCATION

May 2011 Master of Social Work, George Mason University, Fairfax, VA

. PHI ALPHA HONOR SOCIETY

AUGUST 1999 BACHELOR OF SCIENCE IN PSYCHOLOGY, OLD DOMINION UNIVERSITY,

NORFOLK, VA

SKILLS

MICROSOFT OFFICE

EDUCATION EDGE

SPSS

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