Data Entry High School

Myrna Galvan

Contact # 562-***-****

**** * *** ****** *** #5 Long Beach Ca, 90803

************@*****.***

OBJECTIVE Seeking a position in which my skills and background

can be utilized for mutual benefit

EDUCATION

Cerritos College (Bachelor Degree in

Business Administration) (Present)

East Los Angeles College (General Education)

Huntington Park High School (High School Diploma)

PROFESIONAL SKILLS

. Computer software skills, Microsoft Word, Outlook, Excel,

Powerpoint, Access.

. Data Entry, team player, able to work under pressure, Good in

maintaining data base,

. Excellent coordinator, Receptionist skills, A/R, A/P, customer

service, ten key

. Skip Tracing, debt collection skills, very organized, Fast learner,

multi-task,

. Job Commitment, very punctual, Excellent Attendance, Knowledge in

Payroll

. Knowledge in HR functions, Excellent presence and an acute

attention to detail,

. Good in working in a fast paced environment, Fluent in English and

Spanish.

WORK EXPERIENCE

PAYROLL SUPPORT ADMINISTRATOR

Asplundh Construction Corporation, Cypress, CA 7/2011- Present

. Administrator Support for payroll functions,

. Assist in entering timesheets into the companies share drive,

. Excellent in processing of checks, p-card, and creating expense

reports.

. Assist in creating invoices for the processing of billing,

. Support in billing, Excellent in Multi-Task, Data Entry,

. Knowledge in the Human Resources Office with new hiring process,

. Organize files of upcoming and new hires, Assist in processing A/P

. Assist receptionist every morning in answering phones and

documenting any information

provided,

. Excellent in making copies and scanning of

correspondence or other printed

materials.

SENIOR SUPPORT ADMINISTRATOR

Hyundai Motors Financial Services, Fountain Valley, CA 8/2010 -

6/2011

. Assist the Collection Support Team in Field Visits with

follow ups to resolve the delinquency of a customer

contacted in person by a vendor to avoid repossession.

. Assist in review and assign Field Visits to two vendors

(Sand Castle) and (NCCI).

. Knowledgeable in maintaining data base and creating Reports.

. Excellent in creating Excel Spreadsheets, very attentive to

detail.

. Good in updating accounts with new information and following

up on Field Visits for a possible re-visit if no contact was

made.

. Knowledgeable in updating information in the monthly Field

Visit result spreadsheet.

. Tracking the cost of each Field Visit, Excellent Account

Analyzer.

. Downloading first and second Field Visit assignments

. Obtaining electronic copies of all Field Visit letters from

the company and saving them to a letters folder on the

company shared drive

. Multi-task, processed Extension Agreements, Document the

receipt of the Extension Agreement in the system, Scanned

and email to the Titles Department's email group.

. Assisted in the return mail process, experience in fast

paced office environment

COLLECTION SUPPORT ADMINISTRATOR

Toyota Financial Services, Torrance, CA 1/2007 - 4/2009

. Assisted Collection Department and the Skip Department.

. Handled closure for settlement paid in full deficiency accounts,

reviewed and determined deficiency accounts to outside collection

agencies.

. Skip tracing, created excel spreadsheets for collection department

assigned accounts to agencies were all information on customer and

account was imputed.

. Provided some skip and collection training to new employees,

. Knowledge in Toyota application systems including host, stars, Dms,

R/s, RMS, Fastdata, Accurint, IGS, Pacer, SCRA, CVR, Nada,

Microsoft office suite (Word, Excel, Outlook), A/R, A/P,

Knowledgeable in analyzing accounts.

. Assisted in answering/making calls to attorney offices in regards

to payment of invoices, Reassured attorney invoices and payment in

host system are not duplicates.

. Ability to respond to changes and demonstrate flexibility in

dealing with daily demands. Good in conducting research, Good in

preparing reports.

WORK ORDERS COORDINATOR

Central Juvenile Hall, Los Angeles, CA 10/2005 - 1/2007

. Knowledgeable in Ms office, word, Excel, data entry

. Coordinated work order department, maintained a data base where

coding, assigning

tracking, follow ups, reports, physical inspections are central

to its operation

. Answer phones constantly

. Provided secretarial/clerical and administrative services to several

departments,

. Make sure doors, windows, etc were working properly.

. Created excel spreadsheets were work order detail was created

. Filed work orders properly.

Contact this candidate