Customer Service Manager

Location:

Posted:

October 28, 2011

Tammy L. Lomme 413-***-****

** ******* **** ** *******, Ma 01521 ********@***.***

Objective

I am a dedicated, positive person with a passion for helping others. I have

worked in the customer service and financial industry and enjoy working

with customers to help them achieve their goals. My objective is to find a

challenging position in a well-oriented company where I can grow as a

proffesional.

Employment History

2000-2005 PFPC Global Fund Services, Westborough, MA

Senior Broker Services Specialist

I was a team leader responsible for a group twenty people who I had to

train,

provide feedback to and supervise. I also provided customer service to

brokers and shareholders and processed trades on their accounts. At

the time I had my NASD series 6 and 63 securities licenses.

1996-2000 Maurice Corp., Worcester, MA

Store Manager

I was responsible for scheduling, hiring, training and merchandising

of Maurice the Pant's Man in Sturbridge, Ma.

1994-1996 Rom's Restaurant, Sturbridge, MA

Cashier

I was responsible for processing checks for waiters and customers as

well as

balancing receipts for the cash registers at the end of shift.

Education

2007- 2010 Ashford University, Clinton, IA

Bachelor's degree in Social Sciences with an Education Concentration.

1996-2000 Framingham State University, Framingham, MA

1996 Graduated From Tantasqua Regional High School

References

Available upon request