Customer Service Sales Representative

Alicia Seeton ? 562-***-****

***** ***** *** ******, ** 90241

************@*****.***

Objective:

To obtain a position in an administrative capacity where I can utilize my

two years of clerical experience.

Qualifications:

Data Entry Specialist

Proficient at completion of CMS-1500 and other pertinent forms

Fluent with Microsoft Word and PowerPoint with exposure to Medisoft

File Clerk

Front Desk Coordinator

General Office Clerk

Junior Administrative Assistant

Loan Processor

Customer Service Representative

Scheduler

CPC Certified

Type 54 WPM

Insurance Verifier

Medical Front Desk

Medical Records Clerk

Patient Registration

Inside Sales Representative

CPT, ICD-9CM, HCPCS Coding

Education:

Downey Adult School Fall '10

Certified Procedural Coder

Downey High School 2005

Diploma

Experience:

December 2010 - January 2011

United Medical Imaging Maywood

Intern

Answered a high volume of phone calls, took messages, provided customer

service to frustrated clientele, verified insurance, registered and

greeted new patients, maintained steady flow of patients into offices,

maintained files and records, followed up on patient statuses to ensure

best treatment, scheduled exams

June 2008- October 2009

Cashier Speedee McDonalds, Downey, CA

Night shift closer

Provided excellent customer service and had great rapport with customers,

handled large sums of money, closed store at night, Took and dispersed

orders for customers

2008-2009

American Red Cross, Los Angeles Area

Front Desk Coordinator

Detailed fluid organization of blood drives

Customer Service and assistance to the nurse in charge

Greeted and assisted donors to ensure a steady flow of prescreened,

informed donors.

December 2005-April 2006

Nat'l Lending Corp, Downey, CA

Loan Processor

Worked with loan package paperwork under very tight deadlines, verified

assets, shopped loan to banks and locked loan rates, submitted loan

application for underwriting approval, recorded current data on status of

all loans, followed leads, assisted CEO with scheduling of meetings, doc

prep, greeted all clients and answered and forwarded a high volume of

calls, Maintained positive relationship between home owners and lenders to

ensure a smooth experience for all.

Contact this candidate