Customer Service Manager

Andres Kao

Address Contact Information

*** ******* **. ***. * Phone: 626-***-****

Costa Mesa, CA 92627 E-mail: *********@*******.***

Objective: A technical position, where I get to apply and learn skills to

solve problems.

Education

B.S., Chemical Engineering at University of California, Santa Barbara

(UCSB). GPA: 3.3

Work Experience:

Intern at Oak Crest Institute of Science. Pasadena, CA.

Supervisor: Dr. John Moss and Dr. Marc Baum (February 2008 - August 2008)

- Analyzed the fluorescence and absorbance properties of compounds similar

to phosphite.

- Used different substrates (Terbium and Europium) for such compounds

- Performed Titrations for varying pH and ligand and substrate

concentrations.

- Gave seminars of the process of my experiments and scientific

publications every 3-4 weeks.

Research Experience:

Undergraduate researcher at UCSB. Santa Barbara, CA.

Supervisors: Dr. Glenn H. Fredrickson and Dr. Nathaniel Lynd (June 2010 -

June 2011)

- Simulated the order-disorder boundary of a diblock and triblock

copolymers.

- Used OriginLab, C++, Linux and Mathematica to perform calculations

involved.

- Applied the Self-Consistent Field Theory (SCFT) to estimate the phase

diagrams of such blends.

Supervisors: Dr. Michael Gordon and Dr. Erin Ozarem (June 2009 - March

2010)

- Performed plasma etching on gold thin films to check their surface

morphology.

- Deposited gold and polystyrene spheres to get a particular morphology

(Lithography).

- Used the atomic force microscope to confirm such morphology.

- Used the GATR to analyze the chemical compounds present on the thin film

surface.

- Gave a seminar every month.

Skills:

- Equipment: UV-vis spectrometer, Fluorescence spectrometer, Evaporator,

AFM (Atomic Force Microscope), GATR-IR, IR, Ellipsometry, Fermentation

Bioreactor, GC-MS, Distillation Column, Wetted Column, Hydrogen Fuel Cell.

- Computer and Software Skills: C++, Matlab, Mathematica, OriginLab, Excel,

Powerpoint, Word, Miktex, PHP, HYSYS, AspenTech, iFrIt, Cygwin.

- Foreign Languages (Other than English): Fluency in Spanish and Chinese.

Other Experiences:

Crew Trainer / Manager at McDonald's Corporation. Arcadia, CA (April 2005 -

April 2007).

- Trained employees tasks in cleaning, cooking, stocking, safety

regulations and customer service.

- Was elected employee of the month once and employee of the quarter once.

Recognitions:

- UCSB College of engineering Dean's Honor List for 4 quarters.

- Xerox Student Scholarship Recipient.

- Pasadena City College. Honors in Calculus and Mathematics.

Activities:

Member of AIChE and Los Ingenieros.

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