Information systems Operator
Resume:
Thomas W. Bolling
Houston, TX *****
***********@*****.***
OBJECTIVE
A position as an Information Technology Specialist
SUMMARY OF QUALIFICATIONS
Three years of experience operating, maintaining, and managing computer systems in the U.S.
Army. As well as maintained networking systems in deployment and field operations. Trained in
areas of security for information assurance safety. Worked as one of the system administrators
for my unit, other Army units, civilian contractors, and Air Force during deployment. Currently
posses current U.S. GovernmentSecret security clearance.
PROFESSIONAL EXPERIENCE
January 2010 – December 2012
Information Management Specialist
U.S. Army Fort Hood, TX
Maintained share drive access to more than 500 users.
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On call user help for operating systems Windows XP, Windows Vista, and Windows 7.
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3 years of experience with Microsoft Word, Excel, Outlook, Active Directory, and
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Remedy ticketing.
Experience troubleshooting routers and switches on layers above 1 on the OSI model.
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Routers and switches training from baseline to full network capacity.
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Maintained a work order system for trouble tickets during tour in Iraq.
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Used Call Manager Express to setup, troubleshoot, and maintain 50+ Voip phones over
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deployment as well as field exercises.
Continued to keep positive accountability of all equipment used valued over $1.5 million
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including secret material and equipment.
Updated routers on a monthly basis by command of higher for changes in the network
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due to close out of Iraq.
Extensive cable running from building to building, and through ceilings.
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Image computers using Ghost Cast and Server 2008 VmWare workbench.
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System Administration in both Fort Hood and Iraq.
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Insured Information Assurance policies are followed based in accordance with DoD
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standards.
Education And Training
Continuing education in networking through studying CCNA.
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A+ Comptia Certified, Routing and Switching Training, Army Security +, and Call
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Manager Express certified.
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