Insurance Agent

Catherine Craughan

Phone: 360-***-****

Email: ***********@*****.***

Address: **** ******** ****** - ********, ** 98022

EDUCATION

**** ******** ********* ******* **-WA-Des Moines

Associates Degree - Para Legal

1988 Insurance Institute of America Inc

Introduction to Property and Liability Insurance

1977 Enumclaw High School US-WA-Enumclaw

FULL-TIME WORK EXPERIENCE

Farmers Insurance Group

6/2012 - Present

Insurance Agent

Licensed in Property & Casualty and Life & Disability

Market and make sales of insurance and financial service products

Mutual of Enumclaw Insurance Company 1987 -

2012 1460 Wells

Street Enumclaw, WA

Business Analyst/Tester 1

3/2010 - Present

Prerequisite for the position included successful completion of ITIL

Foundation v3 which was completed in Nov of 2010. Normal responsibilities

include creating test cases, executing test cases, functional testing, bug

logging, bug resolving, report validation.

Commercial/Farm Rater 1995 -

2010

Responsible for farm/agricultural insurance accounts for the NE Oregon and

SW Washington territories. Responsibilities included new account

generation, account renewal, and account maintenance. Job was 25% customer

interaction. Job required maximum throughput with a minimal error

tolerance.

Policy Services Specialist

1990 - 1995

Package in Force Clerk/Typist

1988 - 1990

Records Clerk

1987 - 1988

PART-TIME WORK EXPERIENCE

1999 - Present

Owner/Corporate Officer - Tae Kwon Do Connection, Inc

Started corporation in 1999 with one business partner. Started business

with 10 students and have grown to a monthly average of 110 students.

Program offered evaluates student's behavior and progress at the school as

well as at home. All business activities are attended to by myself and my

business partner.

VOLUNTEER WORK EXPERIENCE

2008 American Cancer Society - Team Captain Relay for Life

2007 American Cancer Society - Team Captain Relay for Life

1995 Enumclaw Wolverine Jr Football - Board Member

1995 King County Sexual Assault Resource Center - Public

Speaker

1994 Enumclaw Wolverine Jr Football - Board Member

1994 King County Sexual Assault Resource Center - Public

Speaker

1993 Enumclaw Wolverine Jr Football - Board Member

1993 Mutual of Enumclaw United Way Chairperson

1992 Mutual of Enumclaw United Way Chairperson

REFERENCES

Available upon request

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