Customer Service Medical Billing
Resume:
CHRIS STANTON
PO Box ******
Inarajan, GU *****
EMPLOYMENT
COLLECTIONS/CUSTOMER RELATIONS SUPERVISOR
G4S Security Systems (Guam) Inc.
Harmon, GU
Oversee all aspects of collections on past due accounts
Customer service
Reconciling customer accounts
Oversee all legal work pertaining to collections
Created memos, letters and reports on a daily basis
Personally created and implemented new Standard Operating Procedures that
resulted in a 6% revenue increase in a single month
DATA ADMINISTRATOR/ACCOUNTING ASSISTANT
3/2010-11/2010
Meyer Corporation (Temp. through Kelly services)
Vallejo, CA
Created and maintained spreadsheets
Forecasted sales and market trends
Customer Service
Accounting (A/R, collections, credit inquiries, etc.)
Researched and resolved customer inquiries pertaining to orders
SALES/MARKETING REP
9/2008-2/2010
Orchid Services
Fairfield, CA
Sales (Inside, B2B, cold calling, customer retention, up-selling)
Customer service (Incoming and outgoing customer service calls)
Marketing and trade show preparation
Account management
MEDICAL BILLING ASSISTANT/DATA ENTRY
6/2004-8/2005 (Part-time)
Laborer Trust Funds of Northern California
Fairfield, CA
Review CPT & ICD-9 codes on medical claims
Investigate any discrepancies on claims
Enter data into online system
Forward recommendations to Medical billing supervisors
EXECUTIVE ASSISTANT/OFFICE MANAGER
2/1998-8/1999 and 2/2002-6/2008 (The break is due to military service)
Valley Diaz Construction
Vallejo, CA
Managed the Owners day to day schedule
Managed, trained, mentored and directed the work of the office staff
Administrative duties (Mass mailings, created the filing system, memos,
letters, etc.)
Accounting (A/P, A/R, payroll, invoicing)
Analyzed and formulated budget plans and monitored expenditures
Customer service
Project management (budgets, contracts, bids, insurance, time management,
procurement, etc.)
ADMINISTRATIVE SPECIALIST
8/1999-2/2002
US Army
Assisted Brigade Commander with day to day operations, including calendar
scheduling
Customer Service
Conducted quarterly inspections according to S.O.P. (Standard operating
procedures)
Mail room supervisor for more than 500 soldiers' mail on a daily basis
Managed, trained, mentored and directed the work of the office staff
Wrote awards for deployments, retirements and achievements
B.O.S.S. (Better Opportunities for Single Soldiers) president for more than
10,000 soldiers
KNOWLEDGE, SKILLS AND ABILITIES
Over 12 years of work experience
Accounting experience (A/P, A/R, payroll, project management, budgeting)
Ability to research, interpret and analyze guidelines and policies to
improve efficiency, serve customers and resolve problems
Ability to prepare analytical reports and other written documents
presenting the facts, issues, and recommendations
13,500 kph (10 key)
Type 55 wpm
Microsoft office proficient (Word, Excel, Access, PowerPoint)
Familiar with most standard current software programs ie. AS400, Adobe
Acrobat, JDE, QuickBooks, AccPac, Outlook, etc.
Contact this candidate