Customer Service Representative
Resume:
FRANCIS L. SICKLES
Houston, Pennsylvania 15342
Home 724-***-**** Cell 724-***-****
OBJECTIVES To obtain a position that utilizes my customer service experience
WORKING Dial America, Pittsburgh, PA
EXPERIENCES 08/22/11 to Present, Customer Service Representative
Working in a call center environment
Outbound customer calling
Looking up information about their health care
Education verification
Adecco Agency, Pittsburgh, PA
Balboa Insurance Group
02/11 to 03/11,(Temp) Customer Service Representative
Enter in data for mortgages and work with email
Change any information before or after submitting
Working in a call center environment
Outbound client calling
J. Croyle & Assoc., Inc. Pittsburgh, PA
Data Verify
05/10 to 6/10,(Temp) Data Entry Specialist
Enter in data for mortgages.
Worked with TItles for loans.
Manpower, Pittsburgh, PA
Equifax, Value America
05/09 to 03/10,(Temp) Data Entry Specialist/Appraisal Information
Enter in data for mortgages and work with email.
Change any information before and after submitting
Working in a call center environment.
Inbound and outbound client and customer calling.
Scheduling and rescheduling with clients and customers.
Financial Dimensions Inc, Pittsburgh, PA
04/07 to 03/08,(Perm) Customer Service Representative
Review loans.
Deliver loans to the investor.
Work with reviewers.
OTHER Broadmore Assisted Living, Bridgeville, PA
WORKING 08/01 to 12/06, General labor
EXPERIENCES Perform general maintenance duties.
Care for in house residents.
Black Box Corporation, Lawrence, PA
04/99 to 02/02, Assembler
Assembles devices.
Prepares shipments for delivery
EDUCATION Computer Systems Institute, Pittsburgh, PA
Graduated 1986 - Associates Degree in Business/Computers
Chartiers Houston High School, Houston, PA
Graduated 1983 - High School Diploma
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