Administrative Assistant Insurance

Wendi Swaffield

*** ***** *** ****

Wanaque, NJ 07436

Cell: 201-***-****

******@***.***

EDUCATION

Graduate -- BERKELEY COLLEGE OF BUSINESS, RIDGEWOOD, NEW JERSEY

Certificate Program: Intensive Secretarial - Dean's List

1/07 Graduate RAMAPO COLLEGE OF NEW JERSEY, MAHWAH, NEW JERSEY

Bachelor of Arts - Graduated Cum Laude

PROFESSIONAL EXPERIENCE

2003 - Present HUDD ENVIRONMENTAL SERVICES, INC.

OAKLAND, NEW JERSEY

Office Administrator

. Edit, proofread and format Phase I and II Environmental Site

Assessment Reports prior to release to client

. Create and edit PowerPoint presentations

. Maintain and update employee and subcontractor resumes as part of

deliverable to clients

. Maintain current Certificate of Insurance file on all subcontractors

. Research and order parcel information for completion of Phase I

environmental site assessments

. Maintain database information on subcontractors and vendors in Webex

. Enter all A/R and A/P into Ajera, and process weekly check runs

. Contact clients and vendors regarding outstanding invoices as

necessary

. Travel and meeting arrangements as necessary for President and Project

Managers

. Process all incoming and outgoing mail (certified, priority, and

overnight packages)

. Maintain facilities and office supplies

. Supervise one administrative clerk

2000-2003 UNITED INSURANCE CONSULTANTS

UPPER SADDLE RIVER, NJ

Administrative Assistant

. Assisted insurance consultant in the development and underwriting of

commercial insurance

. Promptly responded to customer inquiries via telephone and email

. Ensured that appropriate changes were made to resolve issues

. Provided quotes for new policies as well as endorsement changes to

existing policies

. Checked all incoming policies, renewals and endorsements for accuracy

1995-2000 BRADY LAND SURVEYING, LLC

MAHWAH, NJ

Administrative Secretary

. Composed correspondence as well as transcribed dictation from notes

and Dictaphone tapes

. Proofread and edited survey reports

. Tracked schedules of department personnel

. Collected timesheets and other documentation required for accounting

and record keeping

. Prepared and maintained operating procedures manual as well as other

company material

. Made meeting arrangements and appointments as necessary

. Performed clerical tasks such as filing, photocopying; running errands

. Greeted clients and answered multi-line phone system

1990-1994 ALEXANDER & ALEXANDER (insurance brokerage firm)

LYNDHURST, NEW JERSEY

Account Executive/Licensed Property & Casualty Producer

. Serviced approximately 1100 personal lines accounts

. Expedited underwriting paperwork and processed claims

. Researched and placed new lines of business

. Reviewed renewals, new policies, and endorsements for accuracy

. Managed a high-volume workload within a deadline-driven environment

1985-1990 MIDLAND INSURANCE & FINANCIAL SERVICES

WAYNE, NEW JERSEY

Secretary

. Typed correspondence from Gregg Steno notes and Dictaphone machine

. Answered phones and greeted clients

. Sent policy change requests to insurance company and tracked them to

be sure they were completed

SKILLS AND QUALIFICATIONS

. Extensive administrative assistant experience with all levels of

personnel

. Excellent written/verbal skills

. Ability to problem solve and multi-task

. Proficient in Microsoft Word and Excel, Outlook, Powerpoint, Adobe

Acrobat, ACT!, working knowledge of Publisher, Photoshop Elements,

Internet literate

. Gregg Shorthand - 80 wpm Typing - 75 wpm

. Dictaphone

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