Quality Director

Rakesh G 814-***-****

*************@*****.***

SUMMARY:

A creative and professional team player with 6 years of experience in

Informational Technology and Quality Assurance worked with various clients

providing expertise, training, and support on the effective use of QA

tools, and practices.

QC ADMIN

. Around 5 years of experience as a Mercury Suite Admin with Installing,Configuring and customizing the Quality Center application with a

strong software testing and development experience

. Strong experience in administration of mercury suit and well

experience in installation of QTP, Load Runner and Quality centre

8.0,9.2, 10 & ALM 11 version on a clustering and load balancing

environment.

. Expertise in Integration between Quality Center & QC Dashboard

. Customizing Quality Center as per industrial standards.

. Experience in Migrating and upgrading from any version of Test

Director to Test Director or Quality Center.

. Experience in implementing LOG files to debug Test Director and SQL

trace for DB checkpoints.

. Experienced in setting parameters for Site Configuration

. Experienced in developing and using API(s) for Quality Center.

. Writing custom macros in Excel to import the Test Plan, Requirements

into Test Director.

. Customizing Quality Center as per industrial standards.

. Experience in installation of all types Automation tool, Add-Ins, and

3rd party connectivity tools.

. Setup the e-Mail system with SMTP or IIS SMTP protocols.

. Customizing Test Director/QC Defect tracking module using VB

Scripting.

. Expertise in Automate Business Process with Mercury & Compuware

testing tools.

. Hands-on experience using QuickTestPro, Win Runner, Quality

Center/Test Director, Load Runner.

. Experience in analyzing Business Requirements, Functional and

Technical Specifications.

. Solid experience in Develop, Review, Execute, and Maintain Test Plans,

Test Cases, and Test Procedures.

. Expertise in Manual and Automation testing Client / Server, Mainframe

& Web applications.

. Strong understanding of QA Principles, QA Process, Use Cases, and

Software Development Life Cycle.

. Experience in Data Driven testing and parameterize the Performance

Session Scripts. Proficient in the use of various testing tools such

as Mercury Interactive tools and Rational Suite.

. Extensively involved in White-Box, Black-Box and Full Life Cycle

Testing.

. Experience in tracking test coverage and providing Metrics to the

management.

. Involve in load balancing and identified the failures on the server

and maintain the system administration.

. Developed numerous Load Scripts based upon the functionality and to

perform the application.

. Responsible for test preparation, execution, reporting, and

supervising daily activities of team.

. Perform Smoke, Integration, Functionality, Performance, Load,

Regression, and System Tests.

. Experience in document Defects with high level of detail, accuracy,

and informative recreation steps.

. Experience in Software Verification, Validation and Testing

Methodology.

. Experience in Oracle, MS-SQL databases and Windows operating systems.

. Experience in using TOAD for querying Oracle databases

. Extensive experience in setup and maintenance of Test Environment.

. Strong experience in installation of various Software's and Tools

. Involved in providing training on new products and responsible in

preparing training documents.

. Knowledge in Six Sigma, ISO 9000:2000 standards, CMM, & Automated

Testing Life-Cycle Methodology.

TECHNICAL SKILLS

TESTING TOOLS : Mercury Interactive QuickTestPro

6.5/8.0/9.0, Win Runner

Test Director, Quality

center 9.0/10, Load Runner,

Track Record 6.0/5.0,

Mantis BT, PR Tracker, Test Track Pro, TRAC,

Fogbugz.

LANGUAGES : COBOL, SQL, TSL, Visual Basic

4.0//5.0/6.0, Crystal Reports.

PACKAGES : MS Office (MS-Word, MS-Excel, MS-Power Point, MS-

Access) and

adobe photoshop

OPERATING SYSTEMS : Windows 2000 Server & Professional, Windows NT,

Windows

95/98/ME, Unix, Linux

MIDDLEWARE TECH : Jboss and Web logic

DATABASES : SQL Server, Oracle, Mysql, MS Access.

PROJECT

AT &T Plano / TX

Oct 09 - PRESENT

Role: QC Admin.

Responsibilities:

. As a Technical Lead responsible for handling team and assigning tasks

to individuals.

. Scheduling weekly status reports and sending reports to business

sponsors.

. Responsible for requirements gathering and analysis.

. Responsible for creating documents in all the phases of the project

life cycle and training materials.

. As a QC Admin Responsible for Installing, and Configuring QC 10/ ALM

11 on clustering and load balancing on servers and installing Client

components on client machines.

. Responsible for migrating all the projects and its database schemas

from legacy servers to the DCC new servers.

. Validating weather all the users are properly migrated along with the

projects.

. Hp uses LDAP authentication as a login process for QC.

. Strong experience in setting up LDAP Servers.

. Developed the tools to upload attachments, Linked defects in to QC 10

and list manager tool to import the list values in to the QC.

. Developed the macros to migrate the data from legacy tool to the QC 10

. Migrate the users in to QC using bulk add user tool.

. Consolidated the projects from other instance of QC9.2 into MYQC

server in DCC.

. Working very closely with GDBA team in HP during the migration process

for any assistance regarding databases.

. As a QC admin created projects and customized the projects and the

fields as per the business needs.

. Experience in implementing LOG files to debug Test Director and SQL

trace for DB checkpoints.

. Experienced in setting parameters for Site Configuration.

. Writing custom macros in Excel to import the Test Plan, Requirements

into Test Director.

. Customizing Test Director as per industrial standards.

. Setup the e-Mail system with SMTP or IIS SMTP protocols.

. Customizing Test Director/QC Defect tracking module using VB

Scripting.

. Experience in installation of all types Automation tool, Add-Ins, and

3rd party connectivity tools.

Environment:

Windows 2003 Servers, Quality Center 10, ALM 11, Jboss, IIS, Oracle

10g2.

Walmart, Bentonville, Arkansas

Apr 08 - Sept 09

Role: Migration Consultant Lead/QC Admin

Responsibilities:

. As a Technical Lead responsible for handling team and assigning tasks

to individuals.

. Scheduling weekly status reports and sending reports to business

sponsors.

. Responsible for requirements gathering and analysis.

. Analyzed business and system requirements for all Integrations.

. Involved in documentation during various phases of product life cycle.

. Used MS Project for Project scheduling during the entire life cycle.

. Involve in preparing Test Plan, Analysis Documents and Involving in

identifying gaps.

. Responsible for Installing, and Configuring TD, QC and Client

machines.

. Migrating Team Track Issues in to Quality Center.

. Configure and implemented LDAP authentication to enable QC to login

using HP Group email address for secure authentication.

. Experienced in setting parameters for Site Config

. Experienced in developing and using API(s)

. Extracting the data from different databases (SQL Server,Mysql and

Oracle) using complex queries.

. Writing Stored Procedures and functions to retrive the data according

to the client requirements.

. Writing custom macros in Excel to import the Test Plan, Requirements

into Test Director.

. Customizing Quality Center as per industrial standards.

. Involved in analyzing System specifications, design, development and

execution of test plans and test Cases for manual testing and

Automated testing.

. Created criteria for data conditioning needed for Automated and manual

testing.

. Reviewed the Business Requirements document with the business and

development teams to understand the architecture and functionality of

the application.

. Debug the Test Scripts, created Batch tests, verifying the test

results and reporting the defects to Test Director.

. Wrote SQL, PL/SQL queries/procedures to access the data from the

database tables and crosscheck the results, also been used for

Automation Regression Testing.

. Documented bugs, questionable functions, errors, and inconsistencies

in application functions, outputs, and content.

. Develop Dynamic Reports using Macros developed in VB.

. Track test results for management, categorizing issues and

creating/distributing defect reports and managing defect database

using Test Director.

Environment:

Team Track, Mysql, Oracle, SQL, Unix, XML, Quality Centre 9.2, QTP

9.0.

Verizon, Irving, TX

Jan 07 - Mar 08

Role: QC Admin

Responsibilities:

. Analyzed Business/System requirements, Use Cases and proposed necessary

Project and Workflow customizations.

. Setup and upgraded the Quality Center Repository from earlier versions of

Quality Center to 9.2 and performed the necessary schema updates on the

backend database.

. Proposed and successfully implemented the revamping of QC domains to

efficiently maintain the business processes.

. Managed and migrated User, Vendor Software Lists, Versions, Licenses and

Contacts into internal software tracking tool.

. Involved in QC Migration and trained new QC people on Migration Process

. Guided QA team with QTP script creation and loaded automated scripts in

to QC.

. Involved in meetings with Business and converted their inputs to UI

changes in Quality Center 10.

. Guided and reviewed the Project customization and Workflow customization

in QC 9.2

. Completed Project and Domain Assignment and Authentication to different

users and teams.

. Developed custom interface with OTA API's to send high level QA data in

XML format for reporting purposes.

. Played as lead role and trained new hires and created user guides for QC.

. Involved in Test case Planning, Design and executing end to end test

cases.

. Managed as QC Administrator for both on-site and off-shore teams.

. Migrated requirement and defects data from legacy applications into

Quality Center.

. Successfully upgraded Quality Center from 9.0 to 9.2.

. Wrote VB scripts in script editor to enforce additional constraints

through workflow customization.

. Managed user connections and setup load sharing in Quality Center Multi-

Node environment.

. Successfully configured Quality Center with multiple DB Servers.

. Responsible for daily and weekly status updates showing the progress of

the testing effort and open issues to be resolved.

. Tested configuration changes in Site configuration section of Quality

Center.

. Involved in tracking, reviewing, analyzing and comparing Defects using

Quality center.

. Written different Queries in SQL for Quality Center.

. Involved in Quality Center Administration and Maintenance.

. Conducted and Participated in QC Review meetings.

Environment:

Windows 2003 servers, Quality Centre 9.0, QC 9.2, SQL, VB Script,

WIPRO INDIA

Jul 05 - Dec 06

Role: Developer

Description: The Project aims at providing mortgage loans for the

customers throughout central Texas. Online Loan Application is a web

application designed to help customers apply for a mortgage. Once applied,

customer can check current status of his/her application online through an

automating key number, which is generated and sent to his/her email.

Developed the application for calculating and estimating the refinance

payments as per the length of customer's loan. The system also accommodates

a processing/approval model through which aids the Finance and HR Team to

generate a report to keep track of loan approval process.

Responsibilities:

. Involved in developing various modules for the Mortgage System using

.NET technologies.

. Responsible for requirements gathering, analysis, design, development.

. Used UML diagrams for describing the structure and relationship

between the classes.

. Developed technical design documents by following functional documents

using Object-Oriented Methodology including use cases for testing.

. Designed and development of components using C#.NET and ASP.NET

Framework Classes.

. Designed Database and development of tables, views using SQL.

. Designed & development of presentation tier (Web Forms) using ASP.NET

2.0, XML, HTML, JavaScript and Jquery.

. Involved in developing the forms for mortgage refinance rates.

. Wrote the code for calculating the refinance payments by implementing

the refinance calculators.

. Used Validation Controls and JavaScript to perform form validation.

. Implemented business logic using C#.NET & backend connectivity using

ADO.NET.

. Used ADO.NET data objects such as Dataset and Data Reader to

manipulate data.

. Implemented application state using view state, session variables and

query strings.

. Developed various stored procedures, packages, cursors using SQL.

. Responsible for generating the reports using Crystal Reports as per

the client's day to day requirements.

. Developed various test case and test scripts for testing and

debugging.

. Responsible for deployment of the applications on IIS 6.0 Web Servers.

. Provided more enhancements to the application by adding more

functionality.

Environment: C#.NET, ASP.NET 2.0, ADO.NET, Visual Studio.NET 2008, UML,

XML, SOAP, HTML, DHTML, CSS, JavaScript, Jquery, IIS 6.0, SQL, Visual

Source Safe (VSS), Crystal Reports, Windows XP.

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