Quality Control Manager

ALAN LANCE

Document Conversion Professional

***** ***** **** ****

Gaithersburg, MD 20882

301-***-**** (Home)

301-***-**** (Cell)

********@*******.***

PROFESSIONAL PROFILE

An accomplished digital, photographic, and graphic arts professional with

more than 20 years of hands-on and managerial experience. Held a Secret

clearance for classified Federal contract work.

EXPERIENCE

OPERATIONS MANAGER 8/03 to 9/11

Quality First Imaging (QFI)

Gaithersburg, MD

Operations manager for a document conversion firm. Responsible for all

aspects of business operations, including production and delivery, quality

assurance/quality control, client interaction, management of data files,

production quotas, invoicing, and profitability. Annual revenue up to $3

million.

Trained and managed a staff of more than 30 personnel, with emphasis on the

use and care of document conversion equipment. Responsible for managing

classified information, maintaining records, overseeing inventory of

equipment and supplies, and handling client requests.

Products include digital imaging and document conversion to CD, DVD, or FTP

secure lines. Clients include the U.S. Food and Drug Administration, World

Bank, E*Trade, Verizon Wireless, National Institutes of Health, Children's

Hospital, and others.

DIGITAL IMAGING SPECIALIST 11/01 to 6/03

Qualex, Inc., a division of Kodak, Inc.

Gaithersburg, MD

Managed and operated the Kodak I Lab to produce digital imaging products,

such as picture CDs, digital uploads, picture discs, and photographs.

Responsible for maintaining and calibrating equipment and ensuring product

delivery, quality control, and production quotas.

DIGITAL IMAGING SUPERVISOR 8/96 to 11/01

Digix, Inc., a division of Kodak, Inc.

Gaithersburg, MD

Supervisor for Kodak's digital imaging plant. Managed the night shift

operation of the facility, including image fulfillment, photo CD, special

product, and billing departments.

Responsible for personnel performance. Trained staff in making photo CDs

and prints (including color correction), use and maintenance of printers

and processors. Maintained chemistry in processors through the use of test

strips, densitometers, and Kodak's software program. Clientele included the

Smithsonian Institution, National Geographic Society, Reiger

Communications, Inc., and other organizations requiring a high level of

product quality.

EARLY EXPERIENCE

ART DIRECTOR

Tracor Applied Sciences, Inc.

Rockville, MD

Supervised graphics, photography, reproduction, and word processing

departments. Designed and produced graphics for proposals, reports,

manuals, and technical documents.

Managed commercial and inhouse work produced by the Publications

Department. Provided estimates, tracked costs and production schedules, and

interacted with tech reps, clients, and vendors. Designed and produced

commercial and in-house graphics, including ads, brochures, newsletters,

and displays, and illustrations.

Contact this candidate