Customer Service Objective
Resume:
Amy Zimmerman
Piscataway, NJ *****
*******@*****.***
Objective
Seeking a position that will enable me to develop myself personally and
professionally. Looking for a career that I will enjoy and which I am
passionate about.
Education
Rutgers University, Piscataway/New Brunswick, NJ: B.A. May 2010
Major: Sociology
Minor: Women's and Gender Studies
Cum GPA: 3.6 ; Major GPA: 3.9
Graduated Cum Laude
Experience
Saker ShopRites, Inc.
Piscataway, New Jersey
January 2004 - Present
. Promoted within eight months to customer service, duties included: doing
refunds, working the lottery, answering and transferring calls, and
generally doing whatever necessary to ensure a happy customer
. Worked as a Front End Runner, duties included: making change for the
cashiers, doing price checks, managing lines, and managing 10-15 cashiers
at any given time
. Trained in bookkeeping, duties included: counting tills and depositing
money
Bryan's Dream Foundation - Volunteer
Basking Ridge, NJ 07920
www.bryansdream.org
February 2011-Present
. Social Media Coordinator: promote non-profit organization through various
social media outlets, in order to create awareness of pediatric brain
tumors and other pediatric cancers
Skills
Proficient in Microsoft Word, Excel, and Powerpoint
Proficient with Internet Explorer and Mozilla Firefox
Familiar with social networking sites such as Twitter, Facebook, etc
Excellent customer service skills
Trained in various methods of observation and research, including field
research, survey methods and interviewing
CPR-Adult and Standard First Aid certified
References available upon request
Contact this candidate